Myself and my wife dined recently on a Friday night at the West End Bar and Bistro. We live locally and thought we would give it a try after hearing some great comments from friends, We had a drink at the bar before going through to the Restaurant. The cocktails were a perfect start and the bar staff were friendly.... More

Recently enjoyed lunch at The Copthorne and it was excellent! Very extensive menu and all dishes sounded lovely! Helpful and knowledgeable staff. Excellent service. Food arrived very quickly too. Will definitely go back for lunch and/or dinner. Wouldn't hesitate to book functions at this hotel as the room is ideal and the staff are very attentive.

Stayed one night. Hotel was packed due to people in town for a conference. The staff were very pleasant and helpful - thought the service was excellent. However the hotel and the rooms look dated and tired. It needs upgrading in order to stay competitive with the likes of Travelodge, Premier Inn and Holiday Inn and to make people want... More

I have stayed at the Copthorne on numerous occasions and even got married there in 2007 - which was an amazing day. The staff at the Copthorne are helpful and friendly and will go to any measure to make your stay a happy and comfortable one. I recently attend a client event at the Copthorne and was fortunate enough to... More

I recently spent a night in the hotel with my girlfriend, the hotel was lovely and we were greeted by very friendly staff . Unfortunately we were far to comfy to get up for breakfast although we realized afterwards we could've just got it delivered to the room instead or even take it away. Gutted!!! However great night and right... More

I recently had the chance to attend a wine testing event at the hotel (dinner included), which was organised as part of a corporate event. Superb food (lovely fish, spring rolls with crab, followed by stilton and pear mousse amongst other dishes). Friendly staff and management I totally recommend the event. The hotel is also a great base for a... More

The reception staff could not be more helpful. However it is a tired hotel obviously making a fortune in a strong Aberdeen hotel market. Breakfast was mediocre - I have better in budget hotels. It is expensive because it can charge what it likes. The price does not refer to the quality of the place. The whole place needs refurbishment.

The lack of customer service at this hotel was amazing. Some of the staff were very nice, however the man that works at reception could do with some people skills! we were not told until day 2 of our stay that breakfast was included in the price, although we had asked on check in where would be good to go... More

We had a University Ball at the Copthorne and I was very impressed by the standard of the hotel. The hotel manager - Jennifer Mann - was very patience and friendly. At the Ball itself, the food was delicious. I had two e-mails from members praising the food that they had. I had the vegetarian option which was also very... More