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All 86 Cardiff hotels »

Mercure Holland House Cardiff

4.0 of 5
24-26 Newport Road, Cardiff CF24 0DD, Wales
Hotel amenities
Ranked #13 of 86 hotels in Cardiff
4.0 of 5 stars 436 Reviews
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436 reviews from our community

What travellers say about this hotel
  • Car park(15)
  • Very good(14)
  • Mini bar(6)
  • Star hotel(6)
  • Swimming pool(6)
  • Flat screen TV(5)
  • Ceiling window(5)
  • Great location(5)
  • Really nice(4)
  • Trouser press(4)
Traveller rating
    191
    154
    54
    27
    10
Only show reviews for Family (49) | Couples (168) | Business (86)
Date Rating
Mark G
London, United Kingdom
Reviewer
4 reviews
5 of 5 stars Reviewed 9 February 2012 NEW

Great views from the top, big corner room with windows on 2 walls. Nice bathroom. Friendly staff and ideal central location, right by the pedestrianised shopping areas. More

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kazzachick70
Cheltenham, England
Contributor
18 reviews
4 helpful votes
5 of 5 stars Reviewed 6 February 2012 NEW

thsi hotel ticked all my boxes.... we were lucky enough to have a floor 9 room on a corner so had windows all around and amazing views. the room itself was clean, quiet, great bathroom and facilities, the breakfast was wonderful and the location second to none, being just off queen street for shopping and cut through to the castle... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
7 February 2012

Dear Guest, Thanks for your review. I’m glad you had a good stay with us at Mercure Holland House and I hope to see you on your next trip. Kind regards, Michelle Davies Rooms Division Manager More

Nathalie C
Orpington, United Kingdom
Reviewer
5 reviews
5 of 5 stars Reviewed 5 February 2012 NEW

I stayed at the hotel for 1 night for a business trip and it was excellent. I had a corner room and the views of Cardiff were amazing. The room was of a very high standard,very spacious and the bed was extremely comfortable. If I had to mention two things it would be that the bathroom bin lid was broken... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
7 February 2012

Dear Guest, Thank you for taking the time to write a review about your recent visit to at Mercure Holland House Cardiff. I’m delighted that you enjoyed your stay and we have noted your comments regarding your stay, which we have since addressed. Kind regards, Michelle Davies Rooms Division Manager More

molly w
Newcastle-upon-Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 4 February 2012

We spent two nights here. The room we were in was spacious, clean with no lingering funny smells. The girl on reception was smart as we arrived earlier than we should and in the time it took us to have a coffee in the bar she had organised our room ready an hour before the time. Lots to go see... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
7 February 2012

Dear Guest, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at the Holland House. I look forward to welcoming you back to the hotel. Kind regards, Michelle Davies Rooms Division Manager More

Anointednic
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

Went to Cardiff on a short trip and stayed at the hotel (twin bedroom). Room was good sized and comfortable. Suited the purpose. More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, So glad you had an enjoyable time at Mercure Holland House Cardiff. We very much appreciate the feedback and we hope to see you again soon. Kind regards, Michelle Davies Rooms Division Manager More

DJenner
cardiff
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

We were very happy with this hotel. We stayed here for 3 nights and had a very pleasant stay. The price was very reasonable and the location is fine for a night out in the city or for shopping. We used the swimming pool and sauna/steam room and it was fine. The swimming pool was a bit dirty but not... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments regarding the pool area and the matter will be addressed. I hope we can welcome you back to the Holland House Hotel very soon. Kind regards, Michelle Davies Rooms Division Manager More

Snooky64
High Wycombe, United Kingdom
Contributor
19 reviews
20 helpful votes
3 of 5 stars Reviewed 30 January 2012

We stayed one night here, prebooked through LateRooms. Having read other reviews mentioning car parking issues, I pulled up outside and asked reception staff about where to park my car, they directed me to their underground car park. Unfortunately this was completely full so, even if I'd wanted to pay their £12/24hrs fee, I was out of luck. A staff... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments regarding the air conditioning in your room and also the car park. Rest assured we will address them. Kind regards, Michelle Davies Rooms Division Manager More

non-stop-orb
London, United Kingdom
Senior Contributor
34 reviews
17 helpful votes
4 of 5 stars Reviewed 29 January 2012

Spent one night here as a last minute break to Cardiff. On arrival, I was please to find the parking was located under the hotel and secure, as I thought the parking was the open air car park to the side of the hotel. Not many spaces though considering the amount of rooms in the hotel. £12 per night charge.... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holland House Cardiff. I hope we can be part of your future travel plans. Kind regards, Michelle Davies Rooms Division Manager More

Toni12345
Bristol
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 29 January 2012

I was the organiser of a small hen do and the party included the hens mother and my own, therefore the pressure was on. I know the hen would like plush rather than tacky and that is why I picked this hotel. The hotel was lovely, spacious and well maintained. The rooms were very large (I can vouch for this... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit and the hen weekend, and I hope we can welcome you back to Holland House Cardiff very soon. Kind regards, Michelle Davies Rooms Division Manager More

Bo J
Cardiff, United Kingdom
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Cardiff hotels... hmm. There's a weird mix of them. You get the 'lush' St David's, which from the outside dominates its superiority over Cardiff Bay, but with rooms which I found a little disappointing, especially when my eyes popped out at their hefty price-tag. Then there's the over-priced Novatel which has a way of making you feel like you're staying... More

Was this review helpful? Yes
Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at the Holland House Cardiff again very soon. Kind regards, Michelle Davies Rooms Division Manager More

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Mercure Holland House Cardiff Also Known As

  • Mercure Holland Hotel Cardiff
  • Accor Holland Hotel Cardiff
  • Holland House Hotel Cardiff
Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales

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