we came as a group of 5..we booked 1 double room and 1 family room! it is nice room, great value,great location for shopping and night out also convenience car park. but the only thing made us disappointed was the pillow was very hard usually a good hotel always gave 2 type of pillow;one is hard and the other is... More

We were looking forward to a couple of days away after the celebrations of Christmas and New Year, so we booked what we hoped was a good hotel in Central Cardiff. Despite a claimed upgrade, the room was small and fairly basic. The promised dressing gowns and slippers did not arrive and when we asked Reception next day, we were... More

Great hotel, lovely lobby with free newspapers. Room clean and modern. Soft bed and nice linen. Larger tv, desk, chairs, wardrobes. Lovely bathroom with freebies and good shower. Location couldnt be any better; just of queen street where lots of shops are and close to good bars and resturants.Also there was a left luggage secure facility. Staff friendly. Best of... More

Phone in room did not work, so I could not order room service, but I went into the bar which was nice. Staff are pleasant. Breakfast was very nice and conference facilities good too. However, I did not apperciate my alarm call 2hrs early! Make sure your phone works correctly before you go to sleep!! More

Stayed here for one night last February....STAFF LOVELY, HOTEL ROOM IS IMMACULATE, really comfy bed, and really quiet considering the location! overall it is a fantastic stay! Will defiantly return to this hotel! More

absolutly brill ...location great...hotel homely , warm and clean...breakfast well cant comment as we didnt want to pay £16 each on the morning at the end of the day theres only so much breakfast you can eat and bacon is bacon and a sausage is a sausage and on a sunday morning the breakfast room was empty was does tht... More

I stayed here for two nights with my boyfriend as a base for a weekend in Cardiff, using a KGB Deals voucher which was very good value. It may sound obvious but if you have a voucher make sure you take it with you, I totally forgot mine! The staff were friendly and helpful throughout. The location is excellent, right... More

I stay in many hotels on business and this rates way up there with the best, and with the deal I had was excellent £49.50 with breakfast. The check in with individual desks is very good, the staff were friendly and efficient, the room was way above normal standards, great bed clean, comfortable, with flat screen tv, excellent coffee making... More

I have now stayed at this hotel 5 or 6 times on business for my company. The rooms are ok, some smaller than others, some shower only in the bathroom. Attention to detail is somtimes lacking with some rooms, peeling paint and mouldy seals in bathrooms. Twice I have stayed in rooms that look into a central aitrium where air... More