6th time here , and as usual excellent, helpful staff at reception, clean tidy room and bathroom,asked for room facing car park as quieter, pool area clean as was the jacuzzi, steam and sauna rooms and I was the only one in there both mornings! Breakfast excellent as were the waiting staff . easy to get to the bay about...
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Reviewed 31 March 2011
Thank you for your review. I am delighted that you continue to be a regular guest at the Novotel Cardiff and continue to enjoy your visits. I note your comments regarding the corridor and have discussed with our Maintenance Department. I am glad that we were able to accomodate your request and I hope that on your 7th visit, we...
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Second time we have booked via late rooms for this hotel, excellent value for money £63 for one night excellent lesuire facilities which we didn't use this time. 5 minute walk into town, will defiantly use again .
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Reviewed 19 December 2011
Thank you for your review of Novotel Cardiff Centre. I am pleased that you found the hotel/services 'excellent value for money' and that you intend to stay with us again. I look forward to your next visit.
Kind regards
Chris Jones
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Stayed at the Novotel, Cardiff for one night with three rooms for family members. Excellent stay - everyone was impressed by the hotel. Ten minute walk into the Bay area and hotel was wonderfully quiet during the night (have previously stayed in city centre and was unable to sleep because of the 'night life noise'). Good value breakfast, particularly with...
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Thank you for your kind comments and compliments. I am delighted that you and your family enjoyed your stay and i look forward to sharing your review with the staff. I look forward to your next stay with us.
Kind regards
Chris Jones
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We stayed here for one night just before Christmas. In truth , it was the only central hotel we could find with short notice availability but we were not disappointed. Service in reception, bar and restaurant (breakfast only in our case) was impeccable and friendly. The room was well- furnished, clean and had all the modern amenities. Only the perfectly...
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Thank you for your review regarding your stay. We are always delighted to hear that our guests enjoy themselves and the service/facilities come with recommendation. I look forward to welcoming you back in the future.
Kind regards
Chris Jones
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Had two very good days spent at The Cardiff Novotel, friendly helpful staff and a great breakfast to set you up for the day. Just a 10 min walk into the town center.
could do with free WiFi even if its in the bar area, it might make clients by a drink.
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Thank you for your feedback regarding your recent visit. I am delighted that you had an enjoyable couple of days with us, that you were pleased with the service and that your breakfast was 'great'. I look forward to welcoming you back again.
Kind regards
Chris Jones
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We stayed for 1 night as guests at a wedding. The hotel was excellent for the rates charged. Apart from the usual restaurant and bar, the hotel offer a fitness suite and pool.
The staff were very accommodating and all areas were spotlessly clean.
The location of the hotel is ideal for those who want to enjoy the delights of...
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Thank you for your review and your kind comments. The team will be delighted that you enjoyed yourselves and that we were able to add to what was an enjoyable wedding event at the Novotel Cardiff. I look forward to welcoming you back to the hotel again soon.
Kind regards
Chris Jones
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Novotel Cardiff centre has seen some of the old dockland buildings beautifully restored to a chic, modern hotel at obviously some considerable cost. A light, airy reception with equally airy staff greet you with smiling efficiency. A double roon at £72 is I think very resonable and the bar stays open until 5am. The glass elevator speeds you to your...
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Thank you for your review following your recent stay. I am pleased that you found the Novotel Cardiff a 'great hotel' and that you enjoyed the decor and service. I hope to welcome you back to the hotel in the future.
Kind regards
Chris Jones
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i have stayed at the novotel in the past and cant fault the hotel for efficiency, cleanliness and a good standard. i feel its very good value for money and food is available 24/7. the hotel is not in the centre of cardiff but the walk into town is only 5-10 mins. the bonus was the car park which was...
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Thank you for your review of the Novotel Cardiff Centre. I am pleased that you enjoyed your stay with us and considered the car park and rate a bonus. I look forward to welcoming you back for another good experience.
Kind regards
Chris Jones
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