Upon arriving at the hotel I was asked to produce my credit card and leave a deposit of £200 which would not be taken off my card. When I queried this I was told it was standard practise for hotels, even though I had never done this before! When I later tried to use the card the money had been... More

Good hotel, nice breakfast and rooms are fine - try have everything you need. Good value as we got a great rate. Easy to find and plenty of parking.

We booked a 2 night stay at this hotel through travel republic, because we wanted a hotel with a pool and paid more than the hotels with no pool. We set the post code into our sat nav but when we arrived there was no hotel in the area called the quality hotel so we traveled for over an hour... More

Nice comfortable rooms, good restaurant with children's menu a really nice swimming pool and within easy reach of Cardiff. Not the cheapest, but a little bit of luxury with the kids.

Very conveniently situated just off the M4, modern hotel with good sized rooms and plenty of parking. Clean adequate bathroom, hosp tray, comfy bed but tv placed on too low a stand. Rear-facing room meant I was rudely awoken at 6.am by the bleep, bleep of a reversing delivery lorry together with rattling and banging from unloading... not good The... More

We have just had a night at the Quality Hotel near Cardiff. Maybe I should have taken more notice of other reviews but the location was ideal for us as we were visiting relatives nearby. The double room was clean and ok although no mini bar (empty cupboard)or biscuits with welcome tray and tv on a very low stand when... More

We spent four nights at the Quality as part of a package tour with Grand UK Travel. We arrived and found the room very comfortable and spacious with all the amenities we required and the staff were very friendly and helpful. As the hotel was not near a town, there was very little to do in the evening, but as... More

We stayed here for the Millennium Magic rugby league weekend and even though it was full, the staff were so attentive and helpful. The hotel is ideally located just off the motorway but certainly not noisy at all. The rooms are very clean and comfortable, the bar area is great and the breakfast was very tasty. I would certainly stay... More

The Leisure facilities and changing rooms were absolutely filthy. There were 2 prostitutes touting for business in the bar area on the evening my family stayed there (this is not hearsay: I saw one approach a guest, who flatly turned her down). We had to ask 5 times for toast at Breakfast time....it took 40 minutes for this to be... More