We don't usually write reviews as we prefer not to scrutinise family-run businesses openly, but we had such a fantastic time that we felt we had to voice our experience! We booked in to the hotel on the day and were allowed to check in a full two hours earlier (it was quieter than usual). We were shown around the... More

Me and my boyfriend stayed here for two night for our anniversary and we absolutely loved the place! We stayed in room number 3, decor was lovely with a super king sized bed that was very comfortable. Probably one of the my best night's sleep in a bed other than my own! Breakfast is made to order and cooked very... More

I travel to north Wales a lot and tried the Castlebank because of all the positive reviews. I really was surprised and disappointed to find myself in a pretty typical guest house. The owners are charming but several things, not least their heating system rather let them down - no central heating in my room, just an elderly and noisy... More

Know Conwy well but had not stayed at Castlebank before - but we'll be going back. A really quiet - yet central - location. Ours was a large room with everything you could wish for - clean, comfortable and relaxing. The lounge and dining room were welcoming and used by guests - - so often they aren't. Great breakfast. All... More

Very beautiful hotel, cosy 'home like' rooms, vfery small but clean bathroom, VERY friendly host and hostess. Really, very charming and friendly!!! More

My partner and I love this hotel. We first stayed on recommendation from close friends and it did not disappoint. This October was our second stay and we have already booked our third. The hotel is just fabulous. The breakfast is ideal, you can order exactly what you want so no leftovers (or from the point of view of my... More

We love Conwy and have discovered yet another reason to return. ' Castlebank' is a lovely find. Henrique is effortlessly charming and made us feel really welcome, from the minute we arrived to our departure. Not knowing what time we would arrive, we had pre-booked the Friday meal - good choice. Generous helpings and very good home-cooking. Coffee in the... More

Stayed at the Castlebank Hotel in Conwy last weekend. Fantastic location, great food, homely atmosphere, wifi available and more importantly rooms comfortably appointed with everything we needed. Our thanks to Henrique and Jo for being excellent hosts. If you are coming to stay in Conwy try booking here first. More

We stayed 5 days at the Castlebank and used it as home base for our touring around northern Wales. Everything was terrific, the rooms were clean and well appointed. The breakfast was excellent and very plentiful. This is an excellent value and a great place to stay to see all of the castles on the north coast. More