We stayed from Friday to Sunday for a girls weekend away/Birthday weekend. The welcome we received on arrival was fantastic, staff and management were really friendly and helpful. Rooms were immaculately clean and tidy. Food was superb and we ate there every day of our stay! Went to bed early on the Friday night but hardly heard any noise. Saturday...
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slightly overpriced, not as good as I expected good location, friendly staff, small bedrooms and food very average.
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Dear Guest
Thank you for taking the time to place a review about your stay. I will pass on your great feedback about our team. We continually check our prices against similar standard hotels to ours in our area and are very surprised and sorry you felt we were not good value as we are very competitive for the area...
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I took party of mates to Salisbury to shoot and was pleasantly surprised with the warmth of our welcome The quality of the food , service and ambiance was excellent .
Thank you all for a great stay and will be back for a Thursday or Friday night!
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Dear Guest
Thank you for your kind feedback about our hotel. I am delighted you and your group had such a great couple of days. I will share your feedback with our team and we look forward to looking after you on your next trip to Salisbury.
Kind Regards
The Cathedral Hotel Team
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Location: Excellent location in the heart of Salisbury within 1 minute's walk of the Market Place and 3-5 minutes from the cathedral.
Layout: Downstairs is basically a large pub plus dining room and breakfast room. Guesta are given keys to unlick the hotel area whether going up by lift or stairs. This is to protect the hotel area on Thursday-Saturday...
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Dear Guest
Thank you for your overall positive review. Thank you for your kind comments about our rooms and the service you recieved. I am sorry your breakfast was not enjoyable. We have now changed our breakfast sausages, due to your feedback. We hope the next time you visit us we can ensure you enjoy your breakfast as much as...
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Mother-of-the Groom - thats me. We arrived Friday afternoon and left Sunday morning - ALL the staff were extremely helpful taking our bags to our rooms etc. nothing was too much trouble. My bedroom was immaculate and extremely well decorated with everything I needed. There were very generous supplies of T&C and biscuits in the bedroom. The rooms were incredibly...
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Dear Guest
Thank you for your kind comments. I am very happy that your party went to plan and our team were able to assist you. I will pass on your comments to the staff on duty during your stay. I hope you have a great wedding and we look forward to looking after you when you next visit Salisbury....
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Really nice room, good location then only problem was that the air conditioning just blew warm air around and the windows were limited to how much they would open. In the morning, the shower broke so we didn't shower and then arrived for breakfast within the times, but they cleared the toast machine, cereal, fruit etc whilst we were waiting...
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Dear Guest
Thank you for your comments about the room being nice. I am sorry the showerhead broke. I do not know why this happened. I can confirm it was fixed immediately as are any faults that we are made aware of, if it is reasonably possible. I was made aware that some guests had problems on this morning with...
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Very nice hotel near the town center. The welcome was warm ( thank you Suzie for the tip of the " Old Mill" and your help with the luggage ) and friendly. The Family room was very nice and there was space enough for 3 guests.. The bathroom is a bit small but for taking a shower it was ok....
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Dear Guest.
I am happy that you enjoyed Salisbury and your stay at our hotel. I am very pleased that our team were able to make your stay a pleasant one. I will pass your comments onto Suzy.
Kind Regards
The Cathedral Hotel
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Stuffy rooms but cannot open the windows for the noise from the bar down below. The rooms have all you need and are comfortable, but the noise does detract.
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Dear Guest
We appreciate your comments about the rooms having everthing you need. I am sorry you did not enjoy your stay with us. Our website clearly states we are in the heart of the city and for this reason we offer a quiet relaxed stay during the week and on weekend nights, if the windows are left open you...
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The hotel looks very nice when you get in and the staff is very friendly. The rooms are pretty big, so far all is good. But as you go along you'll notice all kind of little things wrong with the room: light switch that doesn't work, The door that isn't very easy to open, the water in the shower that...
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Dear Guest
Thank you for taking the time to place a review on tripadvisor. I am sorry we did not meet your expectations, but we cannot correct any of these items for future guests as you did not tell us before you left. We can sometimes work out which rooms or guests are leaving reviews but on this occasion we...
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We stayed here for one night only for a Saturday, from the moment we booked we were made aware of the late night disco that would take place, we received 2 emails confirming our booking and pointing out there would be noise so we were made fully aware of what to expect. There was noise so if you want a...
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Dear Guest
I am happy you enjoyed your stay with us. I also appreciate your heading of a good honest hotel. We try very hard to ensure guests book rooms with us for the right occasion. During the week, ''relaxed and quiet'', at the weekend, ''lively busy bar in the heart of the city''. We hope you visit Salisbury again...
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