We stayed only one night, the room was modern, with a bath and walk in shower in the bathroom, Crabtree and Evelyn toiletries. There was complimentary tea tray, with biscuits and hot chocolate, you had the option of a complimentary newspaper. The room was a twin room and came with a comfy sofa. The only thing missing was a safe,... More

As Usual with hotels this size, profit is everything, customer service is nothing. Ordered an expensive bottle of fizz which was flat, sent it back only to be told by the manager that it was ok. No apology, no attempt at resolution, only interested in his bottom line, as per usual. Be warned.

A good overnight business stay at this Shire hotel. Everything that you expect is available and some extras eg bathrobes and fresh milk for coffee. Reception was I felt a little brusque but was probably understaffed - telephone constantly engaged if you try to call. Restaurant menu was a little "cheffie" but there is choice enough. My crispy duck starter... More

I stayed with several colleagues for a couple of days away. The stay was very pleasant and the staff assisted with everything we needed. Food was good and the facilities were a nice way to relax after our meetings. The hotel has a nice outside area but the car park end feels like an industrial estate. The hotel has lots... More

its a new build hotel and look okayish, but once inside its a different tale. easy check in and clear instructions to find our room. that was good, usual lay out on split levels giving you an area in which to relax, or even work. the bed was large and very comfortable and the bathroom large enough for 2 people... More

I have stayed before but this time stayed just one night but could have stayed longer. Fabulous rooms, friendly staff, lovely food, relaxing spa. Didn't have time for any beauty treatments this time but will definitely go back again. The spa area had been refurbished since the last time I went and looks great. Excellent!

Went for a spa day-absolutely fantastic, great massage and the spa was lovely! Great staff too who were very attentive! This was followed by afternoon tea that gives 'Bettys' something to worry about, it was divine! Didn't see the rooms so cannot comment but the hotel is a little gem!

Wow!!!! Excellent hotel, spa and dining We had a adjoining room with our children and was not disappointed - cookies and milk at bed and the complimentary water and milk is a brilliant idea Beds and rooms comfy and bathroom great with wet room style shower We ate in the restaurant and the food was excellent - can recommend the... More

My girlfriend and I, together with our 3 year old little girl stayed here over the weekend before Bank Holiday Monday. The hotel was well maintained, spotlessly clean and the staff friendly. We used the indoor swimming pool late afternoon, and once again, it was spotless. The bar and the restaurant were stylish and the prices were reasonable. Our room... More