I am a member of a walking group and we've just returned having spent 3 nights at the hotel. I wasn't too sure what I was going to be met by as some of the reviews are not too good but I've got to say that I was more than impressed. The staff were extremely helpful, the room clean and... More

Stayed here last weekend for the Fibromyalgia conference. The hotel was lovely, rooms very comfortable, food delicious with a good choice and very helpful and friendly staff, well done to manager Dean and his team. My only little observation is that the leisure centre pool could do with more non slip flooring or mats, the route from the disabled changing... More

You have to say it as you find it, we can all have different opinions on the same product. My wife bought 4 of these offers from Groupon, 1 for myself and 3 as gifts for family, and we have all throughly enjoyed the time spent there on 3 seperate occasions. Yes the changing rooms are small, but they were... More

Stayed here for a Firomyalgia Conference, we had the whole hotel and the staff couldn't have been more helpful. Some of the decor is a little tired but overall clean and comfortable and the food was very good with good choices. This is the second year the conference has been held here and we will be going back next year.

Just come back from groupon spa day and I wish I had the reviews on here re the spa facilities. Totally agree withe comments , the changing room floor was covered in hair, the ceiling tiles are still rusty , the toilet was leaking! The changing room is a disgrace. The pool area is tired bad needs some tlc as... More

I spent 5 nights at this hotel as part of a party of 19. It was excellent value. The room was nicely decorated and clean and tidy. I cannot understand some of the negative views that have been expressed here! Nothing was too much trouble for the helpful and friendly staff. We had dinner on two occasions there and the... More

We had our Wedding here in May 2012, and it was a wonderful day - It was glorious sunshine so we were able to spread out into the gardens as well for photos which helped. Every aspect of our day was well taken care of and the food was nothing short of amazing. Having worked in catering i know how... More

I wasn't expecting much for the £9.50 Groupon voucher and I got just that. Hotel and spa are very run down. Spa like something from the 70s, dirty and broken items everywhere. The gym kit is probably over 15 years old, rusty and broken. The woman manning the spa area had no rapport or customer service skills. Not even sure... More

Thankfully I only spent 1 night here. Anyway, the positives - the staff are helpful and in the main friendly. The hotel itself is run down, very tired and in desperate need of renovation. The decor is ancient, the bathroom fittings are from another era (60s?). the room was clean, the furnishing was basic including a trouser press stuck in... More