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The Swan Hotel, Arundel

27 - 29 High St, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
Hotel amenities
The Swan Hotel, Arundel
Ranked #1 of 7 hotels in Arundel
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135 reviews from our community

    Trip type
Traveller rating
    71
    38
    16
    8
    2
Date Rating
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I normally dread British hotels especially those above pubs. But this was definitely different it was very clean and didn't smell. I was there for a wedding therefore did not do much sight seeing but would love to go back. Breakfast was really nice too.The first day it was promptly served & to order. The following day did not go... More

Was this review helpful? Yes 1
Flitwick, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

If you can get over the slight shock of not seeing change out of a tenner for 2 drinks and embrace that Arundel itself is a slighly expensive town than this place is fantastic. The staff here are so friendly, with two ladies in particular going above and beyond to make our stay fantastic. The bedrooms are beautifully decorated and... More

Was this review helpful? Yes 1
See 2 more reviews by Louise P for Arundel
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

We picked this hotel as a last minute option and not only did we get a cracking deal, but it did not let us down. A beautifully clean and tastefully decorated hotel. Staff very helpful and friendly - we asked for extra tea bags in our room, blinked and they were there. The glass bottled water and the little tin... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2013

I was walking the south downs way for a long weekend as I often do, and I always love to stop off in the Swan Hotel in Arundel along the way. As ever, the staff were amazing, the room was top notch and for a change I ate dinner here as well this time, as I was extra tired, and... More

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See 3 more reviews by Graham K for Arundel
Peterborough, United Kingdom
Top Contributor
166 reviews 166 reviews
120 hotel reviews
Reviews in 100 cities Reviews in 100 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 28 April 2013

We have just had 2 nights at this lovely little place for a birthday weekend Its a pub with rooms and its a very good one The food was very good as were the staff Our biggest issue was there was only a standard room left whjen we booked 10 weeks ago and we were not told that the room... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 21 April 2013

The reason I voted this hotel average and not very good was based on the quality of the room. It is small. Very small. Just enough room for the bed.The tea making area was missing milk and we had a half eaten tine of tiny biscuits left for us. The bathroom, or rather, shower room, had a broken extractor fan... More

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Edinburgh
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2013

A lovely room, albeit small, with comfortable bed. There was an abundance of tea, coffee, fresh milk and biscuits. The toiletries were very nice but no need surely to change them every day of my three night stay. Very wasteful. The only thing missing was WATER! I am always reluctant to drink from bathroom taps so even a small bottle... More

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Essex
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 April 2013

We arrived on an extremely cold day. Our room was an executive room and it was very cold. I mentioned it to reception and was told all the portable heaters were being used and that the room would warm up after a couple of hours but it didn't so i went to reception again this time the manager got a... More

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See 5 more reviews by teresabruns for Arundel
Beata S, General Manager at The Swan Hotel, Arundel, responded to this review
9 April 2013

Dear Teresa, Thank you for sharing your stay with us here on TripAdvisor. I'm truly sorry to hear that everything was not as it should have been during your stay with us - a warm room is something very basic and I'm sorry it wasn't present from the start of your stay. We do in fact have portable heaters for... More

Margate
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 April 2013

Stayed for 3 nights 2 - 5 April, We found the hotel very clean, bedrooms comfortable but No 7, which was a superior room, was a bit small for more than one night and unfortunately as we stayed more than one night there was no drawers so it meant we lived out of our suitcase. That wasn't the hotels fault... More

Was this review helpful? Yes
See 2 more reviews by PalmBayTravellers for Arundel
Beata S, General Manager at The Swan Hotel, Arundel, responded to this review
8 April 2013

Thank you for taking the time to review your time with us here on TripAdvisor. It's good to hear you had a pleasant stay with us and my team looked after you well. We've tried to make the best use of all available space in our of our bedrooms, which certainly involves being creative when you're working with a 250... More

Birmingham
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 April 2013

This hotel is fine for rooms and service. However, the car park can be a nightmare if you are not confident - small spaces and some tricky pillars, get there early for easier parking. Food not interesting, you will find very much better within moments of this hotel. It's OK, but not special. Go here for comfortable sleeping, but check... More

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, Arundel, responded to this review
8 April 2013

Dear El, Thank you for sharing your stay with us here on TripAdvisor. I'm sorry to hear you didn't enjoy your stay as much as we endeavour all our guests to. We've just moved over to our Spring Menu (hopefully the weather will follow suit soon!) and our chef's are always grateful of any comments or criticisms to help improve... More

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Additional Information about The Swan Hotel, Arundel

Also Known As:
The Swan Hotel, Arundel West Sussex
Address: 27 - 29 High St, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
Region: United Kingdom > England > South East England > West Sussex > Arundel
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #1 of 7 hotels in Arundel
Price Range: €€
Official Description (provided by the hotel):
A Grade Two listed building in the heart of the West Sussex market town of Arundel, The Swan Hotel is a traditional country pub with rooms, affording those enjoying the peaceful surroundings of the South Downs to stay a little longer and sample our fine food, too. ... more   less 
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The Swan Hotel, Arundel
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