Location near to a busy road but ample on site free parking. I checked in and went down to my "Room" which was seperate from reception area. The room was very drab, dated and very dismal. It had a stell shutter on the outside of the window and obvious previous client damage to walls and fittings. King sized bed, desk,... More

What a place! Attending a show at the Ricoh Arena, I booked 4 rooms for some employees and myself. All rooms had an awful smell of damp, mould was visible in all of the bedrooms and the bathrooms, and one of the toilets didn't flush. Not even a plug socket to charge phones. Rapidly went to reception and cancelled the... More

I went to this hotel for a one night stay with a group of friends attending an event at Stoneleigh Park. We took three twin bedded rooms and had some fun in the evening comparing their shortcomings over a beer in the pub across the roundabout from the hotel. People had black mould in the bathroom, broken and missing tiles... More

Booked in for two nights before entering hospital for an op, intending to return for two nights after leaving hospital to rest before driving (150 miles) home. Only stayed one night, the room in a block was so basic,small electric wall heater in bedroom, bathroom heater not working,one towel between two, no curtains only a roller shutter you had to... More

Well first impression was it looks like the old butlins holiday chalets. But I thought give it a chance whilst I sat in the car very disappointed with my choice. The lad on the desk was very nice checked in no problem . Room 35 was the room we were given, first impressions could not swing a cat. Very small... More

This is the same chain that runs Premiere Classe, Campanille and Kyriad hotels in France and it is pretty similar to what you would get at a Campanille over there. In fact, most of the literature is directly translated (not always very well) from the original French, so they have more or less bolted on identical hotels to what they... More

First impression on arrival not too good, however once at reception there was a friendly welcome. The room was clean, could have been a bit warmer but OK. Food is available but as it was not pushed by the staff I opted for a Take Away in my room. It's not the Ritz but at the price no complaints.

It was after we had booked this visit we read a poor review and was a little apprehensive. However, my daughter (who is 16 years old) and I decided to give it a try. We arrived 9pm after a long drive from London and was greeted by a friendly face on reception that checked us in and gave us info... More