As a rule I would rather pay a bit more and get top notch service and room. This was booked, by mistake actually, for an overnight stay following a visit to the NEC ( Thought it was at the NIA - Duh !! ) We did not expect too much as budget hotels are generally ok but not much more.... More

from the outside didnt look much & being on Broad St we expected to hear lots of noise from the street. The rooms are several floors up from ground level with no noticeable noise from the street & were spacious and well laid out. The pillows and bed were very comfortable affording a very pleasant sleep. Breakfast was buffet style... More

I stayed here for 2 nights for a conference at ICC which is a safe, 5 min walk away. I say "safe" because I was a single female travelling alone but never felt uneasy. The hotel is very busy and very impersonal. Don't get me wrong, I don't want to chat about the weather but would like eye contact and... More

wife and i booked in here to go to the NIA (big mistake but i have reviewed that as well). Rooms very clean. Breakfast was above average for the price , But a bit of a pokey dining area for brekkie . Television worked perfectly which i find usually doesnt in most hotels . Helpful and courteous staff and the... More

I got a great deal on last minute.com for 2 nights b&b in this hotel. It's in the centre of Broad St just 5 minutes from City and Symphony Halls. Great room and friendly efficient staff with free wifi. Not much of a bar - but that didn't worry me. Breakfast choice was reasonable, but a bit overcrowded. It was... More

Fantastic hotel in central birmingham, we have stayed in most of the hotels on broad street and this is by far the best. Staff were so helpful they even organised an early check-in for us which we massively appreciated. The girl at the desk was polite and very friendly. The rooms are clean spacious and comfortable. Bathroom has the most... More

This was our second stay at this hotel and without doubt is our favorite in the area! Check in and parking easy once you get the hang of which floor is which. Rooms are lovely, comfortable and modern and we fit 3 of us in there quite easily. Nice bathroom, I love the toiletries on the wall, far better than... More

i have paid a lot more in other hotels and received a lot less! Spacious ,clean room,comfortable bed and lovely pillows,fantastic shower---not luxurious but for the price ,fantastic. Staff friendly and noticed duty manager doing all he could to help when the lift area became congested. Hot dishes at breakfast weren't fantastic quality but o.k. and there was plenty of... More

Brings US chain hotel quality at a fantastic prices. Very convenient for Symphony Hall, and wished an overnight stop. Clean, spacious room with good views from 10th floor. Good beds and linen, coffee- making facilities, great bathroom, more than adequate cooked breakfast included. Staff invariably smiling and friendly, on- site secured parking. American standards at English B & B rates.