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All 137 Birmingham hotels

Holiday Inn Express Birmingham NEC

3.0 of 5
Bickenhill Parkway, Birmingham B40 1QA, England
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Holiday Inn Express Birmingham NEC
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52%
Ranked #66 of 137 hotels in Birmingham
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320 reviews from our community

Traveller rating
    57
    100
    87
    45
    31
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Families
61
 
Couples
76
 
Solo
23
 
Business
96
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

I had sent a great review for this hotel, cheap, exactly where I wanted it to be nice staff etc. Then this morning I recieved a £100 parking fine. I had paid for parking, so I found my invoice out only to discover the receptionist had written down the wrong car reg, even though I had shown her the reg... More

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1 review
3 of 5 stars Reviewed 17 June 2013 NEW

It's a great location for NEC but only one pub with food nearby so either taxis or drive to get other options. Staff are good with what they have but is very reasonable prices. Not impressed with the cost of the car park. Was not told about the cost which is on top of the hotel rate. Other hotels close... More

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Milton Keynes, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 June 2013

Stayed a couple of nights for work (at the NEC). Reception / check in fine, friendly and helpful. Room was fine, spacious with a comfy bed. Labelled choice of hard or soft pillows was a nice touch. It was all very clean and well prepared. Unlike some previous reviewers there was no car parking charge levied, as someone appeared to... More

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JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review
14 June 2013

Thank you for taking time to write a review on your stay with us I was pleased to read that you found the team helpful and friendly. My apologies for any inconvenience regarding the noise at the front of the hotel. I will discuss your feedback with our reception team/ Nights team. I do hope that we will have the... More

Inverness Scotland
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 June 2013 via mobile

we stayed here for 1 night on 31/05/13 Check in was prompt and the staff were very efficient. we had our dog with us and a big plus to HIE for being dog friendly. rooms were clean and functional. only issue was the £7 for car parking. This is a total rip off and HIE should not be resorting to... More

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MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
6 June 2013

Thank you for reviewing your stay with us, I was pleased to read that in general your stay was a pleasant one, also that you were able to take advantage of our free breakfast buffet. My apologies if you were not aware of our parking charges prior to your stay. We do offer packages which include parking and WIFI, should... More

wales
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 30 May 2013

Booked this hotel along with parking for two weeks as we were flying from Birmingham for our holidays. Very reasonably priced for the package which also included breakfast. Check in was quick and efficient, the member of staff offering to book our taxi to the airport and giving us info on breakfast service. Our room was fine for ourselves and... More

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MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
3 June 2013

Thank you for reviewing your family’s stay with us, I was pleased to read that your stay was a comfortable one and met your expectations, also that you were able to take advantage of our breakfast offering. I do hope you will choose to stay with us again when flying out from Birmingham Airport, we look forward to welcoming you... More

Nottinghamshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 May 2013

This was a last minute decision to stay over whilst having some day trips in the area. I paid £49 for both me and my son for an overnight stay with breakfast. The room was clean and spacious. Reception staff very friendly and helpful. Breakfast was plentiful and re-stocked regularly. The car park is a captive audience at £7 for... More

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MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
3 June 2013

Thank you for taking the time to review your stay with us, I was pleased to read that your stay was enjoyable and that you found the team helpful and friendly, which I will be happy to share with them. I hope to welcome you back to the hotel in the near future. More

Bristol, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 30 May 2013

We stayed on an overnight visiting the NEC for a gig. The rooms were spotless, and the beds very comfortable - I was surprised not to be woken by other guests who had to get up early for the airport. A good night's sleep. Bathrooms are compact, but clean and functional - good quality Grohe showers. Right next door is... More

Was this review helpful? Yes 1
MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
3 June 2013

Thank you for your review regarding your stay with us and for the positive comments regarding the hotel. We do accept cash payments at the bar until 10.30pm at night, for security reason after this time only room charges are accepted. My apologies this was not advised at check in and for any inconvenience, I have instructed my Front of... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 May 2013 via mobile

we stayed here as a family of four two adults two.kids arrived about six in the eve everything was ready n waiting for us room was great really clean well kept we've not eaten the breakfast as yet bit am sure it will b fine plesant staff :) we ate at the little owl pub which is next door just... More

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MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
3 June 2013

Thank you for taking time to write a review on your stay with us, I am pleased to hear that you were able to take advantage of our value added Park and Fly rates also that you enjoyed your stay. We look forward to welcoming you and your family back to the hotel in the near future. More

Midlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 28 May 2013

My husband and I stayed here after going to a concert at the LG Arena. Owing to traffic problems on the M6, we checked in after the concert at 10.30pm. We had advised the hotel beforehand. On arrival, the reception area was clean and welcoming. The receptionist struggled to check in a large queue of guests on her own. However... More

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MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
29 May 2013

Thank you for your feedback regarding your recent stay with us. I have discussed the points you have raised with our Reception and Food and Beverage Managers to ensure that we make every effort to ensure all our guests are made to feel welcome and valued, also that the service we provide is to a high standard at all times.... More

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 28 May 2013 via mobile

Generally the stay was good but the hotel staff need to listen a little more..... Mis-hap with the taxi company nearly cost me another flight. The hotel is located within 5 mins of the nec but the traffic in the morning and afternoon means the journey time is more like 15mins. A Newman

Was this review helpful? Yes
MJT123, General Manager at Holiday Inn Express Birmingham NEC, responded to this review
29 May 2013

Thank you for reviewing your stay with us, my apologies for any inconvenience regarding the mis hap you have referred to. I will discuss your feedback with our reception team. I do hope you will choose to stay again should your travel plans bring you back to the area. More

 
 
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Additional Information about Holiday Inn Express Birmingham NEC

Also Known As:
Holiday Inn Express Birmingham Nec Hotel
Holiday Inn Express Birmingham Nec Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free Breakfast Pets Allowed
Hotel Style:
Ranked #66 of 137 hotels in Birmingham
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Express by Holiday Inn Birmingham NEC hotel is located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre,10 minutes from Birmingham International Airport and Train Station. The hotel operates a complimentary shuttle bus service at limited times daily to the NEC & Birmingham International Train Station. ... more   less 
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