It's a great location for NEC but only one pub with food nearby so either taxis or drive to get other options. Staff are good with what they have but is very reasonable prices. Not impressed with the cost of the car park. Was not told about the cost which is on top of the hotel rate. Other hotels close... More

Stayed a couple of nights for work (at the NEC). Reception / check in fine, friendly and helpful. Room was fine, spacious with a comfy bed. Labelled choice of hard or soft pillows was a nice touch. It was all very clean and well prepared. Unlike some previous reviewers there was no car parking charge levied, as someone appeared to... More

we stayed here for 1 night on 31/05/13 Check in was prompt and the staff were very efficient. we had our dog with us and a big plus to HIE for being dog friendly. rooms were clean and functional. only issue was the £7 for car parking. This is a total rip off and HIE should not be resorting to... More

Booked this hotel along with parking for two weeks as we were flying from Birmingham for our holidays. Very reasonably priced for the package which also included breakfast. Check in was quick and efficient, the member of staff offering to book our taxi to the airport and giving us info on breakfast service. Our room was fine for ourselves and... More

This was a last minute decision to stay over whilst having some day trips in the area. I paid £49 for both me and my son for an overnight stay with breakfast. The room was clean and spacious. Reception staff very friendly and helpful. Breakfast was plentiful and re-stocked regularly. The car park is a captive audience at £7 for... More

We stayed on an overnight visiting the NEC for a gig. The rooms were spotless, and the beds very comfortable - I was surprised not to be woken by other guests who had to get up early for the airport. A good night's sleep. Bathrooms are compact, but clean and functional - good quality Grohe showers. Right next door is... More

we stayed here as a family of four two adults two.kids arrived about six in the eve everything was ready n waiting for us room was great really clean well kept we've not eaten the breakfast as yet bit am sure it will b fine plesant staff :) we ate at the little owl pub which is next door just... More

My husband and I stayed here after going to a concert at the LG Arena. Owing to traffic problems on the M6, we checked in after the concert at 10.30pm. We had advised the hotel beforehand. On arrival, the reception area was clean and welcoming. The receptionist struggled to check in a large queue of guests on her own. However... More

Generally the stay was good but the hotel staff need to listen a little more..... Mis-hap with the taxi company nearly cost me another flight. The hotel is located within 5 mins of the nec but the traffic in the morning and afternoon means the journey time is more like 15mins. A Newman