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Macdonald Burlington Hotel

4.0 of 5
126 New Street | 6 Burlington Arcade, Birmingham B2 4JQ, England
Hotel amenities
Macdonald Burlington Hotel
Ranked #31 of 136 hotels in Birmingham
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570 reviews from our community

Traveller rating
    222
    182
    89
    44
    33
See reviews for
Families
35
 
Couples
197
 
Solo
63
 
Business
177
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newport, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

I booked this hotel for myself and some friends for a Birthday celebration. On arrival we were greeted by professional and friendly staff, who sorted out our reservation quickly - both our rooms were upgraded and we were offered a complimentary bottle of wine for us to drink in the bar before our evening out, which was very well received... More

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Stamford, United Kingdom
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

We stayed at the hotel as part of a birthday shopping trip for my daughter. It's location in perfect for the shops and is a stones throw from New Street station. We were given excellent adjoining rooms on the top floor. They were very spacious with lovely comfy beds. The breakfast was good although we stayed in bed a little... More

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Birmingham England
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

I recently popped in to have a cup of coffee and a look around. This is one of Birmingham's original grand hotels boasting a secret network of tunnels (now sadly closed) from the close by New Street train station. In days gone these tunnels would transport the wealthy guests luggage unseen from train to bed room. Nowadays it's perfectly acceptable... More

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See 10 more reviews by eyeonbroadstreet for Birmingham
Exeter, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 May 2013 NEW

I stayed here in October 2012, as part of a business trip. The hotel is really lovely. I was in a recently referbished room, looking out onto the pedestrianised street below (I think on the 4th Floor). The rooms are lovely, and the bed was super comfy. Bathroom is great, with towles, bath robes and slippers provided. The location couldnt... More

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Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

An excellent all round hotel with exceptionally attentive staff. I really can't say too much about the friendliness of the staff. One hundred metres from the new entrance to New Street station it couldn't be more central - right in the middle of the pedestrianized city centre area.

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See 2 more reviews by Leslie J for Birmingham
Coventry, United Kingdom
1 review
5 of 5 stars Reviewed 7 May 2013

We stayed here for two nights over the May Bank Holiday. We were lucky to be upgraded to a lovely large suite. The staff were welcoming and very helpful. The location is excellent and breakfast was fresh and cooked to order with plenty of choice. The room was clean and the bed comfy. Very large clean bathroom. Honestly could not... More

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James B, Manager at Macdonald Burlington Hotel, responded to this review
10 May 2013

Dear Rosie0708 Thank you for taking the time to write your review. I am delighted to note you enjoyed your stay with us and in particular found our staff to be welcoming and very helpful. I have shared your kind feedback with the team, as I know they will be encouraged by it. It is always a pleasure to receive... More

Cleethorpes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

My love for the traditional was fulfilled at this hotel during a very busy bank holiday weekend in May. Location couldnt be better, a 5 minute walk from the Bullring and Selfridges and a 10 minute walk to the Mailbox and its canal district. The male receptionist could not have been more helpful, in a friendly non pompous way. He... More

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James B, Manager at Macdonald Burlington Hotel, responded to this review
10 May 2013

Dear TracyFarr Thank you for taking the time to write your review. I am delighted to note you enjoyed your stay with us and in particular found the receptionist you met on arrival to be very helpful and friendly. I have shared your kind feedback with the team, as I know they will be encouraged by it. With regards to... More

Warrington, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 7 May 2013

I was on a conference for a weekend. The hotel is very nice and the "corporate" food was varied, and quite imaginative at times - not your run of the mill conference fare. The room was very well fitted out, with a big comfy bed, but no bath, just a shower - and a design that made it virtually impossible,... More

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James B, Manager at Macdonald Burlington Hotel, responded to this review
10 May 2013

Dear Warringtonian Thank you for taking the time to write your review. I am delighted to note overall you enjoyed your stay with us and in particular found our conference food offering to be varied and imaginative as we do aim to set ourselves apart from our competitors. Please accept my sincere apologies for the noise disturbances you experienced as... More

Reading, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Good location in the centre of Birmingham, within easy walking distance of rail stations, Bull Ring, Mail Box and museums. Friendly but discrete staff. Comfortable room, with all conveniences. We stayed overlooking New Street, and never heard a thing. Limited wi-fi signal in the room, but this the only downside and hardly a chore to use the public areas. The... More

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James B, Manager at Macdonald Burlington Hotel, responded to this review
10 May 2013

Dear SarennahL-C Thank you for taking the time to write your review. I am delighted to note you enjoyed your stay with us and in particular found our staff to be friendly and enjoyed your breakfast. I have shared your kind feedback with the team, as I know they will be encouraged by it. With regards to internet access, a... More

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 May 2013

Stayed on Leisure break. Room 340 (I think) and the room was, without exception, the smallest double I have ever stayed in. I thought we had been inadvertantly placed in a single (only 1 towel and 1 bath robe and small bed) but, after contacting hotel, was informed that the bed was a "small double". The hotel Manager did offer... More

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James B, Manager at Macdonald Burlington Hotel, responded to this review
8 May 2013

Dear TJC60 Thank you for taking the time to write your review. Further to our telephone conversation, I was very sorry to hear the bed in the refurbished executive double room you were allocated did not meet your expectations. It was my understanding you were making us aware of your dissatisfaction and wanted some reassurances that all of our bedrooms... More

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Additional Information about Macdonald Burlington Hotel

Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Address: 126 New Street | 6 Burlington Arcade, Birmingham B2 4JQ, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#9 Luxury Hotels in Birmingham
#10 Family Hotels in Birmingham
#37 Business Hotels in Birmingham
Price Range: €€
Hotel Class:4 star (4*)
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Macdonald Burlington Hotel
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