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Holiday Inn City Centre

3.0 of 5
Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Holiday Inn City Centre
Ranked #42 of 136 hotels in Birmingham
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364 reviews from our community

Traveller rating
    67
    170
    99
    20
    8
See reviews for
Families
24
 
Couples
101
 
Solo
25
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Blackpool, United Kingdom
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

I have reviewed this hotel a few times now and have to say i haven't had a bad stay yet. As I've said before it is very central for everything, rooms are immaculate and staff efficient and friendly. I always pay the extra for a superior/ deluxe room so am unable to comment on their standard rooms. As a gold... More

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See 3 more reviews by jimmiley for Birmingham
Loondon
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Popped up to Birmingham for the weekend. Very well located (close to the gay bars & clubs). The room was very pleasant (duvets though? Really?) and the bed was HUGE. We had the breakfast one morning (£15 for 2 deal) and it was OK but nothing to get excited about. If you are coming up by car, be warned: a... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We paid 52 pounds for a saturday night which was great value given the location and the general level of comfort. Unfortunately Birmingham is one of the ugliest, badly planned, and characterless cities I have had the misfortune to visit don't go unless you have to.

Was this review helpful? Yes 2
Dudley - West Midlands
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed overnight to attend a wedding reception. Staff were very friendly. The room (though small) had everything you need for a very comfortable night's sleep.Very clean and well appointed. Perfect position for shopping. Car parking overnight very expensive.

Was this review helpful? Yes 1
Chester, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 9 May 2013

This hotel is mid price range and you get what you pay for. It's in the city centre with Bull Ring and New Street shopping within 5 mins. If you arrive by train take the new Southwest exit and you're almost opposite the Hotel. If you're driving there's a NCP in the next street. It really is so well situated... More

Was this review helpful? Yes 2
See 3 more reviews by whatahol for Birmingham
Leeds, England, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stayed at this hotel as I was going to the Beyonce concert at the LG Arena. I really enjoyed my stay here, my room was very spacious and comfortable. Both the bedroom and bathroom were very clean and had excellent amenities. The staff were very friendly and welcoming. I liked the location of the hotel as it is very... More

Was this review helpful? Yes 2
See 4 more reviews by Jessica G for Birmingham
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

Dear Guest, Thank you for your comments regarding your recent experience at the Holiday Inn Birmingham City Centre. I am so glad you were happy with all aspects of your stay, and I will pass these on to all the staff at the hotel. We look forward to welcoming you back to Holiday Inn Birmingham City Centre. kind regards Fethi... More

Lincoln
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 8 May 2013

Stayed for one night. Check-in very easy and staff very polite and informative. Large spacious clean room. I was on the busy main road side but could not hear the traffic when windows shut. Room was too warm for me on arrival but air-con worked very well and was quickly at a more cooler temperature. Bed was comfortable and bathroom/shower... More

Was this review helpful? Yes 2
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

Dear value Guest, Thank you for your kind comments regarding your stay with us. I will pass on your positive remarks to our staff about our friendly service. I look forward to welcoming you again soon at the Holiday Inn Birmingham City Centre, Fethi hmaissi Operations Manager More

Grays Thurrock, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 May 2013

Lovely Staff, had a nice chat to them! Rooms & TV were a bit dated compared to other holiday inn's, But still very clean! Great location!! Breakfast was better than most! Parking Free from 6pm - 8am. Would stay here again!

Was this review helpful? Yes 1
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

Dear Guest, Thank you for your comments regarding your recent experience at the Holiday Inn Birmingham City Centre. Our hotel is conveniently located in the heart of the city centre. I am so glad you were happy with all aspects of your stay. We look forward to welcoming you back to Holiday Inn Birmingham City Centre. Kind Regards, Fethi hmaissi... More

Yorkshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 May 2013

Stayed from 3rd-5th May 2013 for the Red Dwarf Convention. Staff were very helpful and made us welcome. This is an excellent location for anyone visiting Birmingham and is near the "Bull Ring" and the station. The central lobby is very impressive and well maintained. The rooms, however could do with some refurbishment. The bathroom has a great layout and... More

Was this review helpful? Yes 1
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

, Thank you for your review. I am glad you enjoyed your stay at the Holiday Inn Birmingham City. It is always most encouraging to receive such feedback from our customers. Our hotel is conveniently located in the heart of the city centre. I am glad you liked the service you have recieved. Regarding the quality of the food; please... More

Tenbury Wells
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 May 2013

We recently stayed for a Red Dwarf weekend. We were there three days / two nights. Lovely hotel. Our room was a tad small but it suited our needs fine. Great shower. Very friendly, attentive staff. Reasonable prices for everything in the hotel. Great food. Close to the train stations and the Bull Ring Only two negatives: 1. It's right... More

Was this review helpful? Yes 3
Fabio B, Manager at Holiday Inn City Centre, responded to this review
8 May 2013

Dear value Guest, Thank you for your kind comments regarding your stay with us. I will pass on your positive remarks to our staff about our friendly service. I look forward to seeing you again soon at the Holiday Inn Birmingham City Centre, Fabio Barros Operations Manager More

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Additional Information about Holiday Inn City Centre

Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn City Centre Hotel
Holiday Inn Birmingham
Birmingham Holiday Inn
Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#40 Family Hotels in Birmingham
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
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Holiday Inn City Centre
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