Wonderful hotel. Rooms are clean and comfortable and very good value. Staff are friendly, helpful, efficient and food is superb. I had my wedding here as I have been so impressed with them. Staff were wonderful from start to finish. Everything was exceptionally well organised - we did not have to worry about anything. Nothing was too much trouble for... More

This hotel is independently owned and this is reflected in incredibly friendly, flexible and personal service, with nothing proving too much trouble for any of the staff we encountered throughout our experience. (e.g. we asked for extra tea bags and coffeee sachets and 5 minutes later tea and coffee arrived in our room, ready-made, at no extra cost!) As wedding... More

I stayed at this hotel for the first time as part of a conference with 40 delegates. It is quite unpretentious but turned out to be an excellent find. First it is very good value for delegate and overnight rates. Decor is well looked after, bedrooms clean, bedroom heating adjustable and more than adequate. Room includes tea coffee, large TV,... More

We held my mother,s reception following her funeral at the Westmead. Ben and Jesse Panesar and their excellent staff made us most welcome and at ease despite the sad occasion. The event passed by without fault. The food and drink was freshly prepared and the pastries and scones to die for(forgive the pun). The Afternoon Tea Menu at £9.95 is... More

We had a joint 65th birthday and New year Party yesterday. The food was excellent and the service superb. The very attentive 'Jamie' made sure we were very well looked after. All of the staff were friendly and nothing was too much trouble. The entertainment was very good. All in all excellent value for money. The hotel is under relatively... More

We stayed here for my birthday. Our room was spacious and the bed was huge! We stayed for 2 nights and dined in on the first evening. The hotel was busy as there was a Christmas party on. The waiter apologised about the delay in the restaurant, taking time to talk to us and was very pleasant/amusing. To be honest... More

I loved my huge bed. I have no complaints, the Manager Sabina was very friendly and helpful and showed excellent attention to detail. I thoroughly enjoyed all aspects of my recent stay. And will definitely return More

I booked the cadbury's world package which included a night's stay at the hotel. The staff were very helpful when I made my booking as I wanted to know how near they were to the coach station, which they told me. They even informed me of the taxi price from the station which was very helpful as I did'nt want... More

We booked as a package and got free entry to Cadbury's world for the kids. The staff whilst booking could not have been more helpful. When we arrived we were very happy with the quality for a 3* and again the staff could not have done any more to make us feel welcome. We ate in the Westmead in the... More