Wonderful hotel,staff attentive and helpful. Restaurant is lovely for an evening meal.. Menu stays the same so if your a business traveller and a frequent stayer here you do get familiar with the food. Good rooms,nicely decorated and the built in shower gel is a nice touch.. However don't bother with the upgrade for £15. The broadband is slow, the... More

Stayed here last night for 1 night (24/01/2012).5 mins from new St station and very close to main city centre. Check in was fine, had room 218 on the second floor. First impressions are good, clean and quite modern looking. Got to room, went to put tv on, battery missing from controller for tv. went back down stairs to get... More

Well placed in Birmingham and suprisingly good staff who were most helpful when I arrived. In house food is adequate but not special More

A reasonable place to sleep in Birmingham. A reasonably short walk from New St Station and in a good area for pubs and restaurants. The hotel itself was clean and the room decent and clean. Some noise issues but nothing too serious. Breakfast was poor. More

Stayed here for 3 nights in November 2011 for some Christmas Shopping. Check in was very efficient reception staff were really nice and answered any questions we had. Gave us a great run through on buses to Birmingham Zoo and Black Country Museum. Would highly recommend these if you get sick of shopping. Buses to here are about a 8... More

This hotel is not as wow as you would think, it's quite basic and not very comfortable. The first room we were given had a leaky sink so they moved us straight away to a new room, however they did want us to pack up, go all the way back to reception to be given a room next door to... More

We went here recently for a couple of days to attend a gig (and have just now booked again for next month for a music festival), and we were absolutely blown away by the kind and courteous staff, the cleanliness and design of the rooms (and the hotel in general thinking about it), and just how much we were getting... More

This hotel is situated very close to New Street and a short walk into the heart of Birmingham. I think the title says it all but to sum up, clean, comfy and quiet, within close distance to everything you could need and all at a very competitive rate, a great base from which to explore the city and its offering More

GOOD: Clean throughout (common areas and the room). Decent water pressure in the shower. NOT GOOD: *Uncomfortable beds. Stayed in a twin room and both beds felt lumpy and had only one pillow. I suppose I could have asked for more pillows, but would have preferred (like many hotels) if there were extra in the room. *Noise. Could hear every... More