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All 82 Newcastle-upon-Tyne hotels »

Premier Inn Newcastle Quayside

The Quayside | Lombard Street, NE1 3AE, England
Hotel amenities
4.0 of 5 stars 189 Reviews
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189 reviews from our community

What travellers say about this hotel
  • Car park(7)
  • Very good(6)
  • Great location(4)
  • Sash window(3)
  • Phone calls(3)
Traveller rating
    77
    67
    31
    8
    6
Only show reviews for Family (35) | Couples (65) | Business (27)
Date Rating
Nikkilouf
Leamington Spa, United Kingdom
2 reviews
1 helpful vote
2 of 5 stars Reviewed 5 February 2012 NEW

Uncomfortable bed with mattress that had springs poking out of it. Noise from the road terrible might of well have put the bed on the roadside. Not much sleep had. On a plus note Front of house staff very friendly and helpful, company needs to spend some monmey on the place. More

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Donna W
London, United Kingdom
1 review
5 of 5 stars Reviewed 31 January 2012

Good location, right on the Quayside about 10mins from the train station, easy to find. Staff were very welcoming when we arrived. Room basic but clean. Bed was really comfortable, lots of hot water. Hotel room nice and quiet except for the cleaner banging about at 8am in the room next door. Great value for money. Would stay again. More

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Cc9fcb
Manchester
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 29 January 2012

Stayed here for one night as I had a meeting in Newcastle and it was very close to the office. But it will be the last time althought the cost was reasonable I did not get any sleep as the noise from the traffic was Very loud, found the hotel needed a makeover, More

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Kelly Latham, social Media at Premier Inn Newcastle Quayside, responded to this review
6 February 2012

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team... More

HappyMummy03
Newcastle-upon-Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 28 January 2012

My sister & I took advantage of the £29 room offer at the beginning of January to do some sale shopping in the city centre. We were very happy that we chose to stay at the Premier Inn Quayside. The Receptionist staff were friendly & welcoming. Hotel room was great, very clean and comfortable. Very secure parking, but would recommend... More

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joanne w
wigton
Contributor
14 reviews
15 helpful votes
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

i was'nt sure about booking a premier inn at first i did'nt think it would really cut it as a good hotel was just expecting a bed curtains and maybe a kettle just a bit more than you would get in a hostel. shame on me from start to end i enjoyed every minute of the stay. the bar and... More

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Redmondo67
Reviewer
4 reviews
4 helpful votes
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Normally try to avoid such places after some horrific experiences in Travelodges over the years. Was booked here on a stag do (sorry) and was filled with dread but was genuinely surprised. Lovely building with great riverside location practically under Tyne bridge. Rooms were comfy and spotless. Didn't eat or drink - bar a pint - but plenty of others... More

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alllondonuk
London, United Kingdom
Senior Contributor
37 reviews
12 helpful votes
1 of 5 stars Reviewed 20 January 2012

Not the best place in the world to stay in Newcastle. Rude receptionist, cold food and a lack of respect for paying customers!! More

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Kelly Latham, Social Media at Premier Inn Newcastle Quayside, responded to this review
23 January 2012

Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service, I sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head Office. Thank you More

Dave538
Reviewer
4 reviews
4 of 5 stars Reviewed 18 January 2012

We booked the Premier Inn on Newcastle Quayside on a deal as a cheap way to visit Newcastle. The hotel was clean and tidy and the service was friendly. We had a room with views across the Tyne to the Sage which was clean & comfortable. We didn't eat at the hotel as we had a room only deal and... More

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keith g
Sunderland, United Kingdom
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Best night sleep ive had in a hotel for years. Comfortable room and bed. The building maybe old but is well maintained and comfortable. Restaurant offers a wide choice and service is excellent. Food arrived quickly and was hot, an enjoyable meal. More

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cdickson20
Manchester, United Kingdom
Senior Reviewer
8 reviews
10 helpful votes
3 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Stayed here on Business at the back end of last year, for two nights. The hotel seems to be in a decent location, in an older property, but on the waterfront, with a good number of shops/cafes around. Inside the hotel, is not what you come to expect from Premier Inn. It seems to be ageing, with tiny old lifts,... More

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Kelly Latham, Social Media at Premier Inn Newcastle Quayside, responded to this review
16 January 2012

Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service in all establishments, and we sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head Office. Your... More

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Premier Inn Newcastle Quayside Also Known As

  • Premier Inn Newcastle
Address: The Quayside | Lombard Street, NE1 3AE, England

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Premier Inn Newcastle Quayside
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