We went to newcastle for new years eve as soon as we checked in the lady was so kind telling us the best places to go for the nightlife and told us about the breakfast option. She gave us local taxi numbers and even told us the cheapest which was brill! The room was so clean and very spacious with... More

this is the second time we stayed this year and was really happy with the fantastic service that the hotel provided again.this time we had a couple who were having a heated argument and another couple playing loud music so we went to reception and complained,straight away the reception were banging on the doors telling them to shut up and... More

On arrival we were greeted by a very friendly receptionist who checked us in and gave us information on local taxi services as it was new years eve. We then went on the hike to our room. Being a smoker this was a bit of a nightmare! Room was pleasant enough. Usual budget hotel standard. The hotel is in a... More

We have stayed at this Premier Inn quite a few times when visiting family. Always clean and modern with friendly helpful staff. Always a pleasure to stay and a great spot if you are touring Northumberland. The Table to Table (stupid name) pub/restaraunt next door also has friendly staff. My gripe is not with the hotel but the pricing structure... More

We always enjoy our stay at the Holystone, which is usually once or twice a year. The reception staff have always been very friendly and helpful at all times. For a man using an electric shaver the bathroom would benefit from a shaver point being fitted or at least a shaver point at or near a mirror. Rooms always very... More

We stayed here in November at the last minute, a lovely, clean, warm room and fantastic very helpful staff. More

Nice size room, clean and comfortable. Bathroom very clean, towels of good quality (bath towel not quite as good as hand). Tap in basin has amazing pressure - front of clothes got soaked a couple of times! Perhaps a sign warning of pressure, as the one warning of very hot water, would be helpful? Reception staff could not have been... More

The Premier Inn at Holystone is a few minutes drive from central Newcastle, with ample parking and a decent pub restaurant on site. The staff are very friendly and welcoming. The rooms are plain but very spacious and clean, and well equipped - very nice bathroom and shower. The breakfast, which is extra, is reasonably priced and excellent with an... More

We return tme and time again to this hotel. It is excellent value for money and more comfortable and quiet than a lot of expensive hotels we have visited. It is clean, modern, has everything you need for a comfortable stay. The family rooms are spacious and ideal for families with 2 children. The staff are excellent and friendly. They... More