Had a lovely stay here over the bank holiday. The restaurant staff were very helpful even when we arrived late in the evening and needed feeding. The breakfast was very impressive and always hot with plenty of choice. Ok the room deco could be updated but not a problem it was very clean and comfortable. Would I stay here again?... More

I was on a trip to newcastle for a few days relaxing break and I booked what i thought was a hotel in newcastle. Not only is this hotel 12 miles north of newcastle town but as i approached the hotel, theres a big sign on the A1 welcoming me to Northumberland. Good news is there is a bus stop... More

We had a three day stay and were looked after very well. The food at breakfast and dinner was excellent as was the service. The setting is ideal being close to the A1 and A19 yet is vey peaceful and and has ample parking. We had a room one grade up from the basic and I think this made a... More

I arrived and checked in, which was uneventful and the receptionist was obviously well experienced. I got into my room, and the temperature continued to rise over two hours to boiling, and the air con started blowing out hot air instead of cold. The Duty Manager kindly rearranged to move me, however, offered no means of compensation for the great... More

Stayed here for 2 nights late april, rooms very nice and the security staff are very welcoming. The hotel is far away from the town centre and can be expensive in taxis. Also the bar in the hotel is very expensive with 2 bottles of water and a small orange juice costing a 5er. Breakfast is really good and ia... More

I stayed at the holiday inn for 2 nights as part of my sisters wedding. Our family room had 2 double beds and a separate bathroom. There were tea and coffee making facilities as well as a flat screen T.V The room was lovely and comfortable. The staff that I had any dealings with with very nice and nothing was... More

I recently visited the hotel for a 4 day leisure trip. Prior to arrival I emailed with a query which was answered promptly, informatively and courteously. At check-in we were greeted by a friendly and welcoming receptionist and were offered a choice of ground floor or first floor room. The room was clean and in relatively good condition, and well-cleaned... More

Visited the spa recently with a voucher deal for facial and back massage. Spa area seemed tired...actual treatment room was nice enough but the toilet was piled high with towels and stock and the waiting area was unprofessional looking. Girls working there were pleasant enough, but seemed inexperienced and clearly hadn't read the information we'd provided them with on the... More

A busy hotel for the time of year but at the price of £80 for 2 nights (thanks HDUK) it was a real bargain. The buffet breakfast at £10 per person was a bit stiff for lukewarm food but there was plenty to go at and the rooms are in need of an upgrade especially the heating system Electric storage... More