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All 80 Newcastle upon Tyne hotels

Holiday Inn Newcastle - Jesmond

4.0 of 5
Jesmond Road, Newcastle upon Tyne NE2 1PR, England
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Holiday Inn Newcastle - Jesmond
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263 reviews from our community

Traveller rating
    107
    110
    29
    11
    6
See reviews for
Families
37
 
Couples
59
 
Solo
13
 
Business
84
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Midlands
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

I stayed at this hotel mainly due to its location close to the airport. The staff were really nice and went out of their way to help with any requests. The room I was allocated was very clean and tidy and had all the facilities I need for an overnight stay. The hotel is close to shops and bars so... More

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
16 June 2013

What a lovely review! Thank you so much! All feedback is so important to us! I do hope we will be able to welcome you back in the future! Kind Regards Amy Callanan Front of House Manager More

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

Enjoyed my stay. Rooms clean with comfy large bed 256. Shower very powerful with small hand shower for washing my hair. Enjoyed my meals in the Italian but had a bad meal in the bar area. Breakfast was plentiful and excellent. All the staff were friendly and went out of there way to help. The location was convenient for my... More

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
16 June 2013

Thank you for taking your time to post a review on your recent stay. I am delighted that you enjoyed your meals in the restaurant, please contact me on foh@hinewcastle.co.uk if you would like to discuss the bar meal that you had further? All feedback is vital to us as it gives us an opportunity to improve. We hope you... More

uk
Top Contributor
100 reviews 100 reviews
24 hotel reviews
Reviews in 50 cities Reviews in 50 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 11 June 2013

Stayed one night on business,. Probably one of the best holiday inns i have stayed in.. Friendly staff, well equipped rooms and a good location. A city centre location meant I heard the noisy street which was not the hotels fault, I chose the location.would definitely return.

Was this review helpful? Yes 1
See 2 more reviews by trevor6410 for Newcastle upon Tyne
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
16 June 2013

Thank you for your lovely comments after your recent stay! I am delighted that you enjoyed it and commented that it is one of the 'Best Holiday Inns!'. That's excellent! We look forward to welcoming you back in the future. Kind Regards Amy Callanan Front of House Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013 via mobile

Stayed in the Holiday Inn whilst in Newcastle on business, knowin the area pretty well I opt for the Jesmond version, rather than city centre! Defiantly the right move! Upon arrival I was created by two welcoming staff members at check-in! They were both very helpful, and friendly. The layout of the hotel is a little complicated, with several warrens... More

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
16 June 2013

What a lovely review! Thank you so much! All feedback is so important to us! We look forward to serving you again when you business brings you back to the area. Kind Regards Amy Callanan Front of House Manager More

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 9 June 2013 via mobile

Two nights in an executive room at the front on first floor. Very big room, modern bathroom, although no bath huge shower. Although at the front glazing very good at keeping noise of traffic out. Could hear music through the air con vents at times though, never worked out where this came from, not the bar/restaurant below though. Food in... More

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
16 June 2013

Thank you for your comments after your recent stay. Regards Amy Callanan Front of House Manager More

Manchester
1 review
5 of 5 stars Reviewed 4 June 2013

We only stayed for the one night & had a pleasant stay as room really up to date & clean. However would advise that you check with the hotel whether a large party is staying at the same time as you. We were kept awake throughout the early hours by a group shouting & laughing. They woke me up at... More

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
16 June 2013

Thank you for your feedback. I was very sorry to read your comments regarding your recent stay and can only apologise for the behaviour of the other guests. We always try to ensure our guests have the best stay possible and I know our nights team addressed the noise. Thank you again and if you are in the area again,... More

London
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 June 2013

I've stayed at this hotel twice this month (May 2013) for work and I've got no complaints whatsoever. The staff were efficient and helpful, the room was nice on both occasions, the food was decent and I slept well. ~The "gym" is actually a mini-gym but it's got everything you'd need for a workout and is perfectly functional. There's really... More

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
8 June 2013

Thank you for your positive feedback, we are delighted that you enjoyed our hotel while on business! We hope to see you again in the hotel when your business brings you back to the area! Kind Regards Amy Callanan Front of House Manager More

Ipswich, United Kingdom
Top Contributor
69 reviews 69 reviews
63 hotel reviews
Reviews in 58 cities Reviews in 58 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 29 May 2013

This hotel is in an excellent location with free safe parking. Everything worked efficiently and it was good value. We asked for a quiet room and never heard a sound although there was a wedding taking place. All the staff were cheerful and helpful. Would not hesitate to stay here again.

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
8 June 2013

Thank you for such an amazing review! I am pleased you would not hesitate to stay with us again! Kind Regards Amy Callanan More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed here after cycling the coast to coast challenge. The hotel itself is really modern and exceptionally clean. Probably one of the nicest budget chain hotels i've stayed in. The hotel staff were very helpful letting us leave our car there 3 days before our stay. Had the breakfast which was £10, not cheap, but then again it was a... More

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
8 June 2013

Thank you for taking the time to post a lovely review on your recent stay, well done for completing the Coast to Coast challenge! I am pleased that the hotel staff helped assist you in leaving your car in the car park, we are always happy to help! We hope you will visit us again in the near future when... More

Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 May 2013

We only stayed for one night but the hotel was clean, the room was large with an excellent bathroom. The staff at reception were pleasant and the staff in the restuarant were very attentive. Breakfast was extra at £10 each but was well worth it with fruit/cereal/full english/real fruit juice & excellent tea. We will definately stay again.

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
8 June 2013

What a fantastic review! I am delighted that you had an 'excellent stay' with us and that you would definitely stay again - we will look forward to that! Kind Regards Amy Callanan Front of House Manager More

 
 
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Additional Information about Holiday Inn Newcastle - Jesmond

Also Known As:
Holiday Inn Newcastle - Jesmond Hotel Newcastle Upon Tyne
Holiday Inn Newcastle - Jesmond Hotel
Address: Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotels in Newcastle upon Tyne
#7 Business Hotels in Newcastle upon Tyne
#11 Family Hotels in Newcastle upon Tyne
Price Range:
Hotel Class:4 star (4*)
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