Stayed in a double room April 4th to 6th. Location? By train, well it`s right next to the station, couldn`t be more convenient. By car, you just follow the signs through the city centre to the station and, if you arrive outside peak hours, you could get one of the free hotel parking spaces front or rear, which is great... More

Paid £160 for 2 x nights room only. Breakfast quite expensive at nearly £10 per head - though was very fresh and tasty. Great beds in our room which was difficult to find due to a maze of corridors and poor signage - 237 it was. A very long hike from the lifts and because it is so far away... More

We booked as a stag party, let me get that in the open now. A stag party of nine men averaging 30 years old from all backgrounds. To say we were treated like criminals before we arrived would be entirely accurate. One of the guys booked five rooms at a great rate of £75 per room a night. A few... More

We are a group of ladies that come to Newcastle every year to enjoy the wonderfull city and its night life. We have stayed at this hotel for approx 15 years now and it just seems to get better each time we come. The staff are always very helpful and nothing is too much trouble. They always look after us... More

Stayed at the hotel after having our weeding party there....found it great value for money and fantastic Staff that helped the night run smoothly, good food and top night overrall. Special thanks to the staff...they offered buffet for celliac guests and allowed my wifes family to bring theyre own sweets for a sweets table for the party

The hotel has a great location. The rooms are satisfactory in size. Cleanliness at the hotel was awful with mites everywhere. I was itching for days. The reception staff are friendly however the door men think its perfectly normal to yell at staff and shut the doors in your face. Breakfast was disastrous and ive had a better spred at... More

Stayed overnight with my daugter for a shopping trip to the Metro, it was a wee bit dearer than the Travel Lodge/Premier Inn but as we were travelling by train what we paid extra we would probably have paid in train fares/taxis. Entrance into hotel is stunning and staff on reception extremely helpful and cheerful. Happy for us to store... More

Great location right next to Central Train Station. Very grand old hotel. Large rooms and very nice beds. Really friendly service. Good value for money. Will stay again! Breakfast good and worth the 10 pound I thought.

We stayed here because of location. The train service from Alnwick was poor on Sunday so we had to come to Newcastle. The room was very good, we enjoyed supper at the hotel and the staff was very good. We were here only over night so we could not tour much but the Hotel is a good location to see... More