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Novotel Newcastle Airport

3.0 of 5
Ponteland Road | Kenton, NE3 3HZ, England
Hotel amenities
4.0 of 5 stars 180 Reviews
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180 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Car park(5)
  • Helpful staff(3)
  • Sofa bed(3)
  • Rooms are clean(3)
Traveller rating
    42
    74
    35
    17
    12
Only show reviews for Family (43) | Couples (58) | Business (41)
Date Rating
hansardtony
Birmingham U.K
Senior Contributor
31 reviews
14 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW

Stayed for just one night prior to a football match. Good Leisure facilities. Large renovated bedrooms with excellent bathrooms and seperate toilet. Nice warm hotel on a very snowy day.Good breakfasts and overall good value for money. More

Was this review helpful? Yes
Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
7 February 2012

Thanks for posting your review. Great comments and feedback. Delighted you enjoyed your stay and look forward to welcoming you back. More

Steve G
Durham, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

One day conference with a great lunch. Staff most obliging an friendly. Room suited all needs and breakout space for refreshments was at the side with restaurant around the corner. Easy access via A1 without having to touch Newcastle itself. Lots of parking space and fee within inference cost was a welcome bonus. Have attended other conferences and meetings at... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
7 February 2012

Thanks for the feedback on your conference visit. I am delighted to hear all went well and suited your needs. The hotel does specialise in providing conference services and the location and parking work well for the conference guest, as you say, without having to tackle the city. Many thanks again and hope to welcome you back. More

Ian J
Warrington, United Kingdom
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012

I stayed for night at this hotel on January 25th. Hotels do not normally welcome rugby teams, but the Novotel were pleased to see 22 15 year old players, coaches and supporters. We had a competitive group rate for our rooms, and breakfast was included [and was excellent]. The rooms were basic, but clean and tidy. The attitude of the... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
7 February 2012

Many thanks for placing your review. we certainly do welcome groups and I am very pleased that the hotel and team provided you with a good stay. Thanks also for your comments relating to the price of the internet - it is important tp receive feedback. Hope to welcome you and the players back soon. More

gtmus2002uk
Newcastle
Contributor
13 reviews
5 of 5 stars Reviewed 23 January 2012

We've never stayed in a Novotel, so I wasn't sure what to expect - we've stayed in ibis hotels, which are the cheaper brand of the chain, so it was nice to see that all of the good parts were maintained with extras added. We used a deal from booking.com, which turned out to be great value! When we arrived... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
25 January 2012

Many thanks for posting your review following your recent stay and the comments included. Look forward to welcoming you back soon. More

sean.taylor
London
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 22 January 2012

We stayed here for the Great North Run last year. The location is excellent for those flying in.The breakfast was great. As always the only rather annoying thing is the price hike because of the event. But this seems to be the norm everywhere! The guy's on the shuttle service are extremely friendly and helpful. More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
25 January 2012

Thanks for your comments relating to review of your stay during the Great North Run. This is a particularly hectic time for the whole city, and yes, prices are naturally high for the period. I am confident that you will find this across the whole North East region for this event. Look forward to welcoming you back. More

Posted by an Accorhotels.com traveller
Vancouver, British Columbia, Canada
4 of 5 stars Reviewed 19 January 2012

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
23 January 2012

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travelcamel_11
Posted by an Accorhotels.com traveller
Norwich, United Kingdom
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 18 January 2012

Situated away from the centre but with easy and frequent connections with the centre by way of the metro. Also close to the airport. The rooms are traditional Novotel,sufficently spacious to incorporate a sofe, large double bed without being cramped and a decent bathroom. The food both at breakfast and dinner was of a good standard and worth the cost... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
23 January 2012

Many thanks for posting your response. I am delighted that you enjoyed your stay and look forward to welcoming you back. More

Lancs7
Lancashire
Senior Contributor
21 reviews
9 helpful votes
4 of 5 stars Reviewed 10 January 2012

We stayed here for 1 night in January as we got an excellent rate online.We didn't book breakfast online but were told at online check out we could pay £6.98 pp at the hotel. The following morning we were told the breakfast would be £12.95! Luckily we had the confirmation with us so we were able to pay the cheaper... More

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Posted by an Accorhotels.com traveller
Upminster
1 review
4 of 5 stars Reviewed 9 January 2012

A less able person might have problems with shower and bath. Another light in sitting area would have been nice. Nice hotel and staff friendly, Would be convenient for airport and city More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
17 January 2012

Thanks for your review and the constructive comments posted therein. More

Martin K
York, United Kingdom
Contributor
15 reviews
4 helpful votes
3 of 5 stars Reviewed 6 January 2012

Stayed in the hotel 4th Jan 2012 Booked via telephone was not told that the hotel has a car parking charge now!!! The hotel is OK has no style just a box type hotel but the rooms are very nice big and nice comfy beds I got a deal on the night paid extra for breakfast which was worth everty... More

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Sheena Hodgson, General Manager at Novotel Newcastle Airport, responded to this review
9 January 2012

Many thanks for posting your review. In follow-up, all bedroom windows have been replaced at the end of last year. When the bedroom windows are closed, there is excellent sound-proofing which cuts out any external noisre and guarentees a great night's sleep. Looko forward to welcoming you back. More

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Novotel Newcastle Airport Also Known As

  • Novotel Hotel Newcastle Airport
  • Novotel Newcastle Upon Tyne
  • Novotel Newcastle
  • Newcastle Upon Tyne Novotel
Address: Ponteland Road | Kenton, NE3 3HZ, England

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Novotel Newcastle Airport
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