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Holiday Inn Express Newcastle Metro Centre

3.0 of 5
Clasper Way, NE16 3BE, England
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3.5 of 5 stars 95 Reviews
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95 reviews from our community

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Date Rating
AKALI
UK
Contributor
13 reviews
15 helpful votes
3 of 5 stars Reviewed 2 February 2012

Have had 2 good stays here. Its in a great location for shopping at Metrocentre and easy access to major routes. The room was clean this time (27/8 Jan) (although smelt of smoke a little) and nice. Could have been a little brighte, lights randomly places. Staff were very nice, esp housekeeping and reception. I was woken up one night... More

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arthurh
Grantham
Top Contributor
95 reviews
67 helpful votes
3 of 5 stars Reviewed 27 January 2012

This hotel confirms that they used to be!! It does the job it was built for and although it can't be that old it feels dated in a strange modernish way!! The beds to me are quite uncomfy, the lighting in the room is extremely poor, quite depressive and useless if you want to work in the room, because the... More

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OldWoodster
Scotland
Contributor
20 reviews
12 helpful votes
4 of 5 stars Reviewed 6 January 2012

We booked a room for three, my wife and my youngest son and I, for a trip to see Newcastle Utd v's Manchester Utd at St James Park. We drove down from Scotland and the hotel was very easy to find being only a few hundred yards off of the A1. My wife wanted to shop at the Metro Centre... More

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margaretcameron43
kirkcaldy
Contributor
18 reviews
7 helpful votes
4 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

I travelled down from Scotland,with my boyfriend and his son age 12..The room is clean,coz,free parking.Staff are friendly..The breakfast was good :) Its ideal for going shopping at the Metro More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
12 December 2011

Dear Guest, Thank you for your positive comments. The team are delighted that you were happy with all aspects of your stay. We look forward to welcoming you back to Holiday Inn Express in the future. Kind regards Michelle Tindall More

Janet C
Ayr, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 December 2011

stayed two nights ,ideal location for metro centre, hotel spotless and service first class. room was warm, shower great. great deal for bed and breakfast with dinner voucher for frankie and bennys. will definately do this again. More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
12 December 2011

Dear Guest, It is great to hear that you have had an enjoyable stay with us at Holiday Inn Express Newcastle Metrocentre. The staff are thrilled with your review, and we look forward to welcoming you back at the hotel in the future. Kind regards Michelle Tindall More

Chris M
Aberdeen
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 25 November 2011

Have stayed here periodically for a few years although latterly tended towards the newly refurbished Holiday Inn Jesmond, Newcastle, but unfortunatly this was fully booked for one of the nights which I required. This HI Express is in a great location for the main A1 and, I guess for shopping, if that is what interests you, being located near to... More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
12 December 2011

Dear Guest Thank you for reviewing your most recent stay with us at Holiday Inn Express Newcastle Metrocentre. We apologise with any misunderstandings regarding room types on your reservation. Bookings made on many Third Party Websibes are for Standard Room Type only Twin|Double. Allocation of the actual room type is made upon arrival at the hotel, subject to availability. If... More

Trucker-Ox
East Riding Of Yorkshire
Reviewer
5 reviews
4 of 5 stars Reviewed 20 November 2011

We have just got back from a two night stay at the Holiday Inn Express Metro Centre, Gateshead. The hotel is exactly as you would expect. No frills but a step up from a Premier Inn. The room was nice and clean with a clean en suite shower room, with a decent shower. We booked this hotel purely because of... More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
12 December 2011

Dear Guest, Thank you for your great comments regarding your recent stay at Holiday Inn Express Newcastle Metrocentre. We're so glad you had an enjoyable stay with us, and look forward to seeing you again in the future. Kind regards Michelle Tindall More

Pansantander
Accrington UK
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 15 November 2011

Stayed here for two nights as a base to have a good look round Newcastle and found the hotel to be as good as the other hotels in the chain. The rooms are clean and comfortable, bathroom large enough and with a good powerful shower. The staff were friendly and efficient, and knowledgable about the local areas and transport arrangements.... More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
17 November 2011

Dear Guest Thanks for your comments about your recent stay. Its always great to hear positive feedback. We look forward to welcoming you back to Holiday Inn Express hotels again in the future. Kind regards Michelle Tindall Operations Manager More

Merseybird
Glasgow
Senior Reviewer
8 reviews
9 helpful votes
4 of 5 stars Reviewed 9 November 2011

I have stayed here several times and I would recommend it. The staff are friendly and helpful and the rooms are clean and comfortable. There is free on site parking and it is literally a stroll across the carpark to TGI Fridays, KFC, Frankie and Benny's, and there is also a pub but, I couldn't tell you what it is... More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
17 November 2011

Dear Guest, Thank you for commenting on your recent stay at Holiday Inn Express Newcastle Metrocentre. Its fantastic to hear your great feedback. We look forward to seeing you again in the future. Kind regards Michelle Tindall Operations Manager More

porter52
Huddersfield
2 reviews
5 of 5 stars Reviewed 7 November 2011

Hello. We visited this hotel on 5th November 2011. It was a last minute thing, the hotel was very clean warm tidy and friendly. The drinks at the bars was reasonably priced and a very good selection. We slept very well no loud guest. The room was just perfect. We are going to Salisbury in a few weeks and have... More

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Michelle Tindall, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review
12 December 2011

Dear Guest, Its great to hear such good feedback on your recent stay with us here at Holiday Inn Express Newcastle Metrocentre. Thank you for your comments. The staff are thrilled to receive recognition for their efforts. We look forward to welcoming you to our hotel again in the future. Kind regards Michelle Tindall More

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Holiday Inn Express Newcastle Metro Centre Also Known As

  • Holiday Inn Newcastle
  • Holiday Inn Newcastle Upon Tyne
Address: Clasper Way, NE16 3BE, England

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Holiday Inn Express Newcastle Metro Centre
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