Location is great, right on high st, managed to park in car park under shopping centre opposite hotel so only a few mins walk. Room was large and clean but could do with abit of an update but as we got the room on a great deal it wasn't a problem but wouldn't want to pay the full rate. Had... More

Went in for a quiet morning coffee, which was excellent, but spoilt by a couple of women using the place as if it was their office. Constantly on the phone and speaking loudly. The staff did nothing to stop this and I only saw them buy one coffee. I feel that someone should have been brave enough to think of... More

My boyfriend and I had a suite for new years, how disappointed are we. There was no glass on the shower door, paint flaking off. Room was dusty and smelly, ( I have stayed in rank accommodation before, but fit for purpose.) we ordered food to be delivered to our room from their restaurant, only to be told they haven't... More

Everything about this place oozes charm and style but all in a very understated way. It's apparently been around for over 600 years and although it has been modernised it still keeps it's old world charm. I'm seriously impressed, there are so many faceless corporate hotels springing up in Guildford- they might have all the mod con's but they just... More

This is a much pricier place than I'd normally stay, but we booked it at short notice and found an offer online. I loved it, actually, and would like to go back when we have more time. The bed was comfortable, room clean and very feminine / old fashioned in style. The bathroom was very spacious and there were even... More

I really enjoyed this hotel, The room itself had a step in bath, and romantic fabrics which lived up to the name of the Caroline Lamb room. Beautiful open fire in the coffee area, , and the carvery lunch and wine selection was the best I have enjoyed for a long time. I went straight from this lovely hotel to... More

The public areas of the hotel has been tastefully rennovated - and there is a nice area to relax by the fire. Our room was comfortable but could have done with some updating although the bathroom was very modern. It wasn't exactly a room with a view but then the hotel is in a town centre. The breakfast was a... More

I Had booked to stay in the bridal suit the night of my wedding at the hotel, we had previously visited the hotel to look at the room and I phoned 4 days before to confirm the booking and to check it was ok to arrive after midnight all of which were confirmed. However when we arrived at the hotel... More

You get such a warm welcome as soon as you walk into this hotel and the staff were so friendly, we were shown to our room (a luxury suite) which was just gorgeous and so spacious, we decided to eat in the hotel that night (as we were told they had just opened a new restaurant) the food was so... More