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All 14 Guildford hotels »

Holiday Inn Guildford

3.0 of 5
Egerton Road, Guildford GU2 7XZ, England
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Ranked #7 of 14 hotels in Guildford
3.5 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    10
    31
    30
    6
    9
Date Rating
GranCanariaGirls
London, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

We stayed here celebrating my partners birthday to a trip to guildford. We arrived and wanted to go straight into Guildford shopping, the front desk organised a taxi very quickly and the cab driver was very friendly and helpful and is there main taxi firm. We arrived back later that evening after eating in guildford and decided to have a... More

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koahiatamadl
Basel, Switzerland
2 reviews
1 helpful vote
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

I stay in this hotel for about 6 weeks per year on business trips. The rooms are fine although some are dated which accounts for the rating of 3 points. We tend to work quite late on these trips and regularly return to the hotel at 10-10.30pm. Therefore it is normally too late to go out to eat. So we... More

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HantsJonny
UK
Senior Contributor
31 reviews
13 helpful votes
3 of 5 stars Reviewed 24 January 2012

I have been to this Holiday Inn on many occasions. I have never stayed here. I just come during the day as its a useful location for me to meet colleagues, do various calls... It's fine. it's a Holiday Inn so what do you expect. Having said that - there is a little booth where they make coffees and all... More

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dcgooo
Sutton Coldfield, United Kingdom
Reviewer
4 reviews
5 helpful votes
3 of 5 stars Reviewed 7 November 2011

Stayed at this hotel for 1 night after an engagement/birthday party. Despite room being booked for a private function, the bar closed at 11pm. The main bar closed shortly afterwards and after several protests opened but only served one drink before closing again. Very poor service especially as we were residents. Drinks are very expensive and not all brand names. More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
15 November 2011

Thank you for your recent review regarding your stay at the hotel and your attendance at an Engagement/Birthday party. I was concerned to learn of your comments and will be discussing them with my Management team. The Function bar would normally close at the end of the evening so I am surprised that it closed early at 11pm unless this... More

Lynsey58
Ilminster, United Kingdom
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 7 November 2011

The hotel staff at the Holiday Inn Guildford were absolutely Excellent. Nothing was too much trouble. The hotel was clean and comfortable. The food was value for money however the drinks prices would deter me from staying again!! More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
10 November 2011

Thank you so much for your recent review. I was delighted to read your comments about the staff and the hotel. I was however concerned to read that the bar prices would prevent you from returning so please do get in touch. Our bar pricing is set centrally but I will be forwarding your comments for review. I do hope... More

R0adWarri0r_2011
Chippenham, United Kingdom
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

I stayed with the Holiday Inn at Guildford for a few weeks recently. On the whole the rooms were reasonably heated although the aircon was not consistent between rooms where some worked and others did not. Room availability can be patchy (even for a platinum PCR holder) and prices vary wildly depending on time of year and peaks. Check in... More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
10 November 2011

Thank you for taking the time and trouble to write a really comprehensive review about the hotel, it is greatly appreciated. I will be reviewing your feedback with my Management team which I hope will help us to improve the service and facilities that we offer. Thank you for your kind comments about the staff and as you know it's... More

Tipptravellingman
Dublin, Ireland
Contributor
12 reviews
15 helpful votes
3 of 5 stars Reviewed 28 October 2011

I stayed here recently for one night when on business in Guildford. Its been a few years since I was here and in that time its been revamped to align with the new Holiday Inn brand and style. My stay was ok but I was happy enough to be checking out the following morning. The good - staff were friendly... More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
7 November 2011

Thank you for taking the time and trouble to write a review further to your recent visit. It was interesting to read particularly as you haven't stayed for a while. I was pleased to learn that you found the staff friendly and that the ample car parking and upgraded TV system were good features of the hotel. Thank you for... More

Dean R
Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 25 October 2011

There is not enough hotel accomodation in Guildford which is central. The Holiday Inn is a great location but very, very expensive for what it is. Typical rates are £160 to £180 for what is an average hotel. It is the closest to the Surrey Research Park which provides most of its guests. The WiFi/TV Internet package is the most... More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
27 October 2011

Thank you for your recent review regarding your stay with us. I am sorry you found the cost of our accommodation rather high. If you would like to look at a Corporate rate deal please do contact the hotel and our Sales department would be delighted to meet with you. Our rates do vary depending on the day of week... More

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HMRJ
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Contributor
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51 helpful votes
3 of 5 stars Reviewed 16 October 2011

There are not many hotels in central guildford and we needed to stay in the area for an engagement party and chose here as there was a great deal through Superbreak including first night dinner and breakfast. We caught a bus into Guildford from the Tesco at the end of the road which was convenient and got a taxi home... More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
18 October 2011

Thank you for your recent review regarding your stay at the hotel. I certainly value guest feedback as it helps us to review and improve where necessary the facilities and services that we offer. I must apologise for the poor service you received at breakfast but am pleased to hear you enjoyed the rest of your stay. I have noted... More

dselvan
Warrington, United Kingdom
Top Contributor
96 reviews
97 helpful votes
3 of 5 stars Reviewed 11 October 2011

Stayed one night here on business. Rooms ok. Bed comfortable. Ate at the restaurant since i got there late. Ordered burger which was ok but was missing the burger meat in the middle!!! The staff were apologetic and brought the burger to fit into the bun and the condiments!!!! Tasted nice though. Breakfast was standard holiday inn affair. Both continental... More

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Jane Standing, General Manager at Holiday Inn Guildford, responded to this review
18 October 2011

Thank you for taking the time and trouble to write a review regarding your recent stay with us, your feedback is much appreciated. I must sincerely apologise that the burger came without the meat, this shouldn't have happened and I have since spoken with the Head Chef regarding your comments. We do hope to welocme you back to the hotel... More

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Holiday Inn Guildford Also Known As

  • Guildford Holiday Inn
Address: Egerton Road, Guildford GU2 7XZ, England

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