Firstly, the staff were absolutely out of this world, polite and very respectful, nothing was too much trouble. The hotel is under major construction and this sadly reflects in this review. Really didn't feel this was value you for money, due to the 'building site'. The room I had room 204 was very large, it is ready for a refurb,The... More

This hotel should not be taking reservations as it is currently under heavy construction. Avoid at all costs. They haven't even tried to keep the place tidy - appalled that such an hotel would take people's money. The constructions workers were in on both Sunday and Bank Holiday monday. The two nights cost us over £250 and we had to... More

Just arrived home after a Hen weekend staying at this hotel, as previously stated some building work in progress but it did not spoil our stay, work expected to be completed on the Mansion House by June. Im sure when all the work is done it will be a stunning hotel, saying that the rooms we had will be the... More

My friend and I shared a twin room here on our Free Range Mums weekend and we were very happy with the room, cleanliness, food and service. Yes they are renovating the hotel and yes bits look shabby but it was spotlessly clean, spacious and comfortable. The service was superb and friendly. The breakfast had every choice you might like... More

I recently stayed here for a night after a spontaneous decision to head to Bath for the night. Having read reports on here I decided that the price was too good at short notice to let the building work bother me. I'm glad I went ahead. I have no doubt that this hotel will be very competitive when the renovations... More

As we drove up the long bendy road to the hotel we were very dubious about what we were about to encounter due to the massive construction site we were driving through. We parked in the main car park amid the large skips, contractors vehicles and site cabins and identified the sign pointing to reception. With trepidation we entered the... More

Had a great stay here for one night with the hubby. staff were pleasant and very helpfull. the room was lovely and clean the bed was abit soft for me but slept well. The shower was fab really powerful , breakfast was great lots to choose from. would stay here again.

Firstly, I cannot fault the staff at Bailbrook house, they were all extremely polite and helpful throughout my 2 night stay. The hotel for me was a standard hotel but with 5* prices. The room rate was competitive but prices for food and drinks bordering on the ridiculous. Considering the hotel is not withing walking distance to any local amenities... More

I stayed with my partner last weekend at Bailbrook House Hotel. It was an excellent experience. Food quality was good, however the service was more than perfect. the reception team, especially Ilona was all the time in touch with us. From entering the hotel, meeting, greeting, helping with laguage etc. After being checked in, she did call and ask is... More