Great central location, and our (Superior) room was clean, tidy and quiet. However, the restaurant service for breakfast on both mornings of our stay was chaos - and way short if what you'd expect for £20 per plate. Queue to get a table, 35 mins between sitting down and cooked breakfast arriving, tables around us getting the wrong order, and/or... More

I've just been with a group of 30 for a 3-night stay while we visited Bath. It's in Queen Square, a perfect location in the centre of town. I loved the way it had been decorated internally, a 21st century 'take' on a Georgian interior - because it does, after all, occupy a row of 18th century houses, and as... More

Very good location, just next to the markets, close to the roman baths and park. Staff is very friendly. Breakfast was a la carte and yummy. ordered burger and baked salmon which was absolutely delicious! Room is just the right size and bed is very comfortable. wi-fi is free. Overall we enjoyed our stay here very much. Thank you!

Was recommended to this hotel from our previous stay in London Perfect for walking & seeing all the tourist spots Bed was very comfy The room was beautifully decorated in an up to date period theme !!! Had a pleasant stay Breakfast was exceptional !! Staff at front desk especially the girl from Cornwall very Helpful !!! Would highly recommend... More

Stayed one night here and noted some big changes since my last visit. Was able to get a space in the hotel car park although there are other options close by. Had a front facing room on the 2nd floor with views over the square. Quite small (but kiv this is a listed building) and no bath. Mitigants were very... More

The first thing that struck me (not literally, but almost) when checking into our 2nd floor room of the Francis Hotel was the low ceilings. I'm 5'11 and standing on tip-toes my head was a couple of inches from the ceiling, so if you're taller than about 6'3 you might want to avoid this place. Taking a shower (the type... More

We visit Bath on a regular basis and have stayed in four different hotels so far this is by far the best. Its central location (short walk to the best shops) is a plus. I understand it has recently reopened after extensive refurbishment, the decor and attention to detail reflects this and creates a good ambiance.We stayed in a classic... More

we stayed at the francis hotel before its refurbishment and were really disappointed however this time was great. we were updgraded to a feature room which was lovely for the extra space (and coffee machine!) the rooms are stylishly decorated with fabulous furnishings. The oly disappointment for me was that there wasn;t a bath....just a shower ....for me, part of... More

It really is in the centre of Bath everything is a short walk from this well situated Hotel. This is our second visit to this Hotel and won't be our last,excellent helpful staff who are eager to help . The breakfast is rather expensive unless you get an inclusive deal,but loads of eateries close by try the Barton Tea room