great staff, very warm wellcoming at reception,great superior room with internet access included, breakfast buffet amazing with so many choices, and yet again so friendly and polite staff. best hotel in sheffield by far.
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Well located hotel right in middle of Sheffield. Nice relaxed welcome, room spotless and comfortable with ample facilities.Had dinner and breakfast at the hotel,both were very good and service with a smile.I would have given it a four star rating but for the fact I had to pay ten pounds to park my car at the hotel, bit of a...
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Really enjoyable stay, the hotel is really close to the station which was really convenient. The Staff were very helpful, breakfast was great especially the self serve buffet which offered great choice for the family and we could go back for seconds! I would definitely return next time I am in Sheffield and reccomend to family and friends!!!
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Thank you for your positive feedback regarding your recent stay here at the Novotel Sheffield. I was very pleased to read that your staff was made enjoyable by the team here at the hotel and I have passed on your feedback to the team. We do hope to welcome you back in the near future.
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This is not the first time I have stayed at this hotel and each stay is made a pleasure by the friendly and accommodating attitude of the staff. Special mention for Giovanni and his restaurant staff - very friendly welcome and always willing to go that extra mile to meet the requests of guests. The food is always of a...
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Thank you for your positive comments regarding your recent stay here at the Novotel. I have today passed on your comments to the team and we look forward to welcoming you back in the near future.
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well located hotel , rooms are spacious , nice service... breakfast is relatively ok...not that much of a variety available but yet considered good and clean
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I would like to take this opportunity in thanking you for your feedback regarding yuor recent stay here at the Novotel. I was pleased on the whole that you enjoyed your stay and we look forward to welcoming you back in the near future.
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I stayed this week for two nights and have previously been very satisfied with the hotel. This time was different. I'm not sure what is going on but things do seem to have changed. I would not recommend splashing out on an executive room. It is the same as a superior room only you get a coffee machine and an...
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Reviewed 20 November 2011
Thank you for your feedback regarding your recent stay here at the hotel. I was extremely disappointed you felt that the hotel was going "Downhill." I have met with the whole Management team to discuss all the points that you have raised and they have immedaitely carried out retraining to esnure that customer service is the top priority in the...
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I have stayed at his hotel now three times, as it is very conveniently located in the city centre. The hotel itself is a modern clean comfortable hotel catering mainly for business travellers. What surprises me is the lack of facilities such as free wifi (not even in public areas), or a reasonable restaurant.
As I had limited time, I...
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I was very disappointed to read your feedback with regards to the service within the Food & Beverage Department. I can assure you that I have addressed your comments with the Food & Beverage Manager, who has immediately carried out re training within the department. I do hope that you will return to the Novotel Sheffield so that we can...
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Stayed here for one night in October 2011. Have stayed here previously. Rooms are good - standard Novotel decor. Breakfast on this occasion was a little chaotic but probably more about the time I arrived for it than anything - could have done with some more staff clearing tables faster. Would stay here again as is central and has car...
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