My partner and I booked into the Holiday Inn for a night's stay following a wedding in nearby Silchester. I wasn't expecting much from this hotel except for a functional night's stay that merely did the job. I called the day before with a couple of general questions and to ask if there was any way of checking in before...
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Thank you very much for taking the time to post your feedback following your recent stay with us at Holiday Inn Reading West.
I am delighted that your stay exceeded your expectations and will pass my personal thanks to the front desk team that handled your call the day before your arrival and dealt with your arrival, I know they...
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We stayed here on Saturday night as we were attending a function at the hotel. Whilst the building may not look much from the exterior, from the moment we arrived the staff could not have been more helpful or friendly.
Tons of free car parking.
Bedrooms are a little dated but very clean and comfortable and have everything you would...
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Thank you very much for taking the time to write your review and for your very kind words, I will ensure these are passed on to all the team - I know they will appreciate the feedback.
I'm delighted your event went well and very pleased to read your comments about the team, they do work hard to ensure every...
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Good car-parking, warm welcome and clean room. Staff were very helpful providing directions to nearby destinations we were visiting. Would visit again...
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Dear Guest, thank you very much for taking the time and trouble to post your review.
I am very pleased your stay was comfortable and enjoyable. I will pass on your feedback to the team, especially to the housekeeping team who work very hard to try and keep all our bedrooms and public areas clean and tidy all the time...
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I stayed for three nights. Check in was efficient and friendly but the room was not very clean. There was dust on the carpets under the drawers and wardrobe, I didn't look under the bed. The bathroom was dated, the toilet stained and the extractor fan dirty. Unfortunately, there were holes in the wallpaper too in the bedroom. Zip and...
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Dear Guest, thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer.
I am really sorry that on this occasion your stay did not...
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The location is right on the A4 - so not much around and there has to be a reason to stay here. In our case it was for a wedding locally so it was perfect for us. Check in was extremely pleasant and helpful and super fast. They were kind enough to let us have an early check in so...
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Thank you very much for taking the time to post your review.
I am very pleased that the service you received from all the team was faultless and attentive, the team work very hard to try and make a difference and will appreciate you feeding this back.
We are not a 4 or 5 star hotel as you point out...
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if your business is in the area, this hotel is good; it is not that near to Reading (10 Km far) and a car is needed.
Rooms are quiet and in a decent condition.
Staff is friendly.
Free parking.
I saw the minigym (really mini).
I haven't tried the restaurant, except for the breakfast which is OK.
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Thank you for taking the time to post your review.
I'm pleased that overall you thought the hotel was good for your stay but a little disappointed you only found breakfast to be OK - we strive to offer a great breakfast.
The mini gym has a rowing machine, treadmill, stepper, multi-gym machine as well as some free weights, etc......
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Hotel is geared to the business traveller especially due to it's location. Friendly warm welcome on check in/check out procedure. The hotel offers a small gym (does the job) but the single running machine has seen better days. Ideally needs replacing. Decent evening meal as room service and it arrived piping hot in good time. The only 2 negatives during...
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This has to be an undiscovered jewel; an absolute gem in the Holiday Inn chain. The hotel is modest in size (around 50 rooms) which is maybe why we were made to feel special guests as the staff had plenty of time to attend to us.
The rooms were of the size and quality of a 5 star hotel; the...
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Thank you very much for taking the time and effort to post your feedback. I am delighted you enjoyed your stay and I know the team will appreciate your comments, they work hard to try and ensure everyones stay is comfortable and enjoyable.
Please let us know when you are back in the area, we'd be delighted to welcome you...
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Driving up to the hotel you can see the standard HI sign and there is a good sized car park out the front.
The check-in process was efficient but lacked friendliness and warmth.
My room was a decent size with sofa, desk and wardrobe. The furnishings are rather old and drab but still fit for purpose. The bathroom was a...
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Thank you for taking the time to post a review following your stay at Holiday Inn Reading, we do appreciate all the feedback we receive and do use it to review our products and services.
I am sorry that on this occasion your experiences did not meet your expectations. The reception team are disappointed that they did not make you...
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not a family friendly hotel nothing what so ever for a child to do,all for the buisness man to expensive to far from any of the main attractions and in the middle of nowher a family no no
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