My wife and I have just han another very pleasant stay in the IBIS Hotel York. Customer Service was excellent and the hotel was spotless as usual. Stayed in Room 326 which had a skylight as a window, slightly small room and basic but clean and bright. A nice warm fire welcomed us back at night and beerwhilst quite expensive... More

We booked this hotel for a weekend in York, we wanted somewhere accessible for exploring the city. Lovely front and recpetion area, further into the hotel the age starts to show a little bit and the room was on the small side but perfectly ok for a couple of nights. The rooms and corridors had a slightly shabby feel to... More

I stayed here with my son, the hotel is in a great location, but the evening meal was dreadful. The breakfast was better but still not that good. I would only book a room there if I stayed there again, the food was not worth paying for.

Arrived quite late, Lauren on reception was fantastic and looked after us very well. Room disappointing bed OK but hard pillows and no alternative, shower fine but bathroom small, room too warm and thermostat not working, black out blind broken.Had dinner on first night, service terrible, food worse some of my party had to take their 3rd choice as the... More

I stayed at the hotel as part of a group booking so we could meet a friend from New Zealand. On arriving you could not faulter the reception staff who booked in our small group. It was an overnight stay and I had room 206. The room had a double bed and I got a great nights sleep, you cannot... More

The room I booked for 2 nights with breakfast was a very good price considering the area and dates I stayed. All staff were very friendly and our room was very clean on arrival. It would have been nice to have wi-fi in nthe hotel room.

We stayed just 1 night, Sunday 5th May with our niece & her partner.Managed to get free parking behind the hotel.Reception staff were very friendly & efficient & most helpful.We asked for a quiet room which we got,room 326.Room spotless & bed very comfy.Shower very good.We had breakfast(special offer £5 each if ordered the day before,usually £7.50)which was delicious &... More

For location including free wi-fi and parking this is excellent, but do not expect anything special from this hotel as you'll get what you pay for. The receptionist was excellent at answering questions and I was very impressed when she came up to my room to sort out my wi-fi and then offered to move me to another room closer... More

A first class location , 10 minute stroll to town, good bars ,restaurants nearby . Hotel staff good not be more welcoming. I was in charge of a group of 18 people, the staff could not be more helpful from check- in to check -out. Dont be put of by the small lifts the rooms are decent and clean ,breakfast... More