The staff here are some of the nicest I have encountered... really excellent. The hotel is clean, and in a quiet location. However the rooms are old fashioned, as are the bathrooms and in general need of some TLC - very old bed in my room which groaned every time I moved.

I feel really bad for writing this. Firstly I want everyone to know that the staff in this hotel are fabulous, couldn't do enough for you and basically really friendly. I stay in the York/ Leeds area a few nights each month for work. This hotel is clean and really there is nothing wrong with it, it just wasn't for... More

very friendly staff always on hand, i have stayed there for the best part of 6 months usally 3 or 4 nights a week. the chef is willing to cater outside the menu if pre arranged and the food is usually top notch, a bit pricey, but thats York for you. there is a small gym, if you must exercise,... More

We normally use another hotel chain but this was a good price via a discount booking site (£99 instead of the usual £172) and the reviews and photographs looked good. The double room was quite small and felt cramped for two, probably around a half to 2/3rds the size of a what we are used to with one small wardrobe,... More

My wife and I stayed for the weekend in April 2013, we normally stay in another hotel when in York but fancied a change. The staff are some of the best and most welcoming we have met. We thank you. Unfortunately after that it all goes down hill. The room was good but as it was above the pool it... More

Excellent welcome from Chris and Sammy, large room, very comfortable, food generous if a little expensive, really appreciated the secure, free parking so close to the city centre ( approx 20 mins walk) and the swimming pool, will return soon

We stayed at the Kilima in March for a weekend ,On arrival our room was welcoming and warm with the added surprise of a four poster bed,the room had everything we needed and was spacious.We didn't use the pool so can't comment on that.The breakfast was generous and hot with plenty of choice,you won't go hungry here and it was... More

Stayed here for a 'girls' weekend in 2 twin rooms. The rooms were clean and warm, no complaints there. Bathrooms were clean if a little worn. The hotel is old-fashioned and slightly frayed round the edges - could do with a face-lift, There are stairs down to the bar and restaurant and no lift, so be aware if you have... More

Stayed here for weekend in March 2013. We had a room with 2 doubles- would personally rather a king size. We went with friends and they had king size- so maybe call in advace and discuss beds. The manager is very friendly and welcoming and could not do enough for you. Pool was good for a little dip- dont expect... More