Stayed in a river view room including breakfast for a race trip. Hotel was full the night before however managed to get an early check in. Room was modern and well equipped, had a drink in the bar which was a lovely space overlooking the river. My husband said the full English was not the best he'd had in a... More

Upon arriving we were upgraded to a river view room, we stayed for four days and I couldn't fault it! Staff were so friendly and helpful, made us feel so welcome with our little one, felt guilty that she makes so much mess at breakfast lol and they were great about it! would definitely stay here again, so close to... More

We stayed for 1 night on our way to the south of England. Not the prettiest building from the outside but never judge a book by its cover. Very modern inside, good sized bedroom facing the river. The room was spotless and the walk in shower in the well appointed bathroom was fantastic. Good service at the reception on check... More

The hotel is in a good location - about five minutes from the rail station and just round the corner from historic York. Staff were kind, attentive and met my requests with courtesy. The room was a reasonable size, basic furnishings, though had a few extras (tea and coffee making facilities and biscuits, a safe a few toiletries and air... More

We were part of a coach holiday by Shearings but on arrival at the Hotel the Manager informed us that he could not accommodate us as a contractor in the street had severed the main electric cable leaving the Hotel completely without power.( Not the Hotels fault)He had made emergency arrangements for us to sleep at the Holiday Inn and... More

I made a booking for 2 nights at this hotel through Late Rooms. Unfortunately as my husband was ill I cancelled the booking, which was confirmed by Late Rooms to me and also the hotel. My Bank statement showed that the hotel had charged me for one night. I rang the hotel and the third person I spoke to in... More

We found this hotel to be outstanding in every way, From the Receptionists who were unbelievably friendly and nothing was too much trouble for them, especially the one lady who went out of her way to advise us on trips, location and even the lift . The room was lovely with such beautiful views over the River and City, and... More

We traveled to this hotel with Shearings holidays. We have found in the past that holidays booked with Shearings at their hotels have been good value for money. The Park Inn is not a Shearings hotel. Just before our arrival our driver was informed that we could not stay at the hotel because a workman had drilled through a cable... More

Basic room for £115 a night, no frills, room similar to travel lodge style so a little disappointing for price. Double shower great but with the only option a rain shower head which had no power at all. Overall the hotel lacks any character compared to the rest of York which is so beautiful, there is no outside seating area... More