We stayed for one night purely as a stop over on our way to Whitby. It was very handy being located just off the A64. All the staff we met were very friendly, pleasant and helpful. Check-in was quick and easy. The room was very clean, comfortable and of a good size. The bed was very comfortable and the room... More

I don't stay in cheaper hotels often. We only use budget hotels if we are passing through somewhere or en-route to somewhere else. This was my first time in a Holiday Inn Express. Its first plus point is its right next to a Toby carvery! Now that's a good start. Toby's tend to be good "Grub" very low pricing and... More

For the purpose of my review bias, for the last 11 years I have stayed approximately 100 nights a year in the Intercontinental / Holiday Inn Group chain. I have stayed at this hotel a number of times over the past 5 years. My ongoing experience of the hotel is as follows:
 1) Arrival can be difficult using the supplied... More

A friend and I had a nice time away until we went to have a shower. At the coldest setting, it was scalding. We were told on leving that this is a known problem and if we can called down they may have been able to fix it. I had my shower just before breakfast and leaving. Beware of the... More

Me and my son son booked an overnight stay here, and I cant say that I could fault our choice. On arrival we were greeted with a very friendly receptionist who was very professional and informed us of everything we needed to know and more, Thanks for that. Plenty of parking space and and access to York and surrounding area... More

We stayed at the Holiday Inn Express York for 2 nights earlier this year. Plenty of parking and excellent welcome from the lady at reception. She told us about breakfast and opening times etc and was very helpful for eating out info, generally all the things most hotels don't bother with and you have to find out for yourself. Plenty... More

On arrival I was informed I had booked a twin -bedded and a double room - rather excessive as I was alone, having returned my son to Uni! Problem arose because site crash when attempting to make booking. Site said unable to proceed with reservation. But had already entered credit card details. Big mistake. So when we returned to site... More

What can I say. Fairly standard. Rooms modern and clean. Staff helpful. Only wish you could get some food at the hotel rather than going to the pub next door. It has the potential to be a good business hotel but acing to go to the pub next door and no room service is not condusive to getting work done.... More

When we first arrived we were greeted and checked in very quickly. The lady on reception told us everything we needed to know and was very polite. I was very impressed with the room quality, it was modern, clean and warm. It was actually a better room than the one we stayed in, in the Hilton! The room was lovely... More