Stayed here for a special treat 4th-5th Jan we had a real cold snap weatherwise. hotel lovely and warm, very cosy and staff couldnt have been more welcoming. Breakast was top notch, full English and continental all good! stayed in Paston Suite, which was immaculate with wonderful, absolutely huge 4 poster bed! One of the best rooms, we were recommended... More

My daughter and I stayed at the Maids Head Hotel for one night on 1st February.The location is great,close to the shops and lots of lovely cafes and resturants. We had a standard twin room which was large and warm on a very cold day outside. The breakfast was good,self service and even though we arrived 10 minutes before the... More

I stayed here for 2 nights while travelling on business. The location is great; lots of restaurants nearby and the city centre is a short walk away. The hotel itself is beautiful and full of charm but fitted out nicely with modern bathrooms and comfy beds. The staff were friendly and helpful My only complaint was the creaky floorboards and... More

My sister had her wedding here, very well organized, friendly staff. Rooms are worth an upgrade though, a huge difference between the standard rooms and the next level up and the upgrade was well worth the money. Lovely little restaurant in an indoor courtyard for breakfast, the full English was very good. Charming little pub-ette inside the hotel, good for... More

Stayed 1 night. Great central location and very comfortable.Free car park. Only down side are the steps if you are not too clever on your feet. Steps from car park to hotel, steps from lounge to reception and steps to the lift. More

This made a welcome change from the bog standard chain hotel with uniform rooms and facilities. Parts of the hotel date back to the 13th century and it has a unique and cosy character. The bar was particularly enchanting. The staff were professional and courteous. We ate in the restaurant on the first evening and, although the menu was quite... More

Dropped daughter off at UEA and had a very comfortable room at the Maids Head on a Saturday evening. We thought it was very good value for such a centrally located hotel with a really substantial breakfast too! Parking feely available. Only slight downside was a noisy group of lads probably on a stag night who came back about 2am... More

Reviews do have to be taken in context. We paid £258 for 2 nights dinner bed and breakfast. Our room was excellent large, clean and well furnished with a spotless bathroom. Dinner was great, a good menu well served. So far so good. Breakfast was a disaster. Food was ok but they had so few staff on that it was... More

This is an expensive hotel that failed to live up to its 5star rating. Rooms are small, expensive, lack the character of the photos on the website and the place is a rabbit warren. We booked 2 rooms (one for my 85 year old mother in law) and we were nowhere near each other. Not sure what that was about.... More