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Holiday Inn Norwich North Hotel

4.0 of 5
Cromer Road nr Amsterday Way, Norwich NR6 6JA, England (Formerly Holiday Inn Norwich City Airport)
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Ranked #21 of 56 hotels in Norwich
3.5 of 5 stars 70 Reviews
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70 reviews from our community

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Traveller rating
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Date Rating
sbutcher72
Loughborough, United Kingdom
2 reviews
2 of 5 stars Reviewed 5 February 2012 NEW

Only stayed for one night, and while I can't say that it was awful, it was all very disappointing. The tv in my room (not a flat screen in sight) was like something from the 80's with poor reception. The bathroom was tired and the black sticky substance on the floor was something of a mystery. The overall decor was... More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
10 February 2012

Thank you for your thorough review of our facilities and as you can see from previous reviews this is not what you would normally expect and with that in mind I would like to personally speak with you to resolve the issues you experienced and welcome you back to the hotel in the future. Devin Gross (General Manager). More

sharonedd b
Yorkshire Dales National Park, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 2 February 2012

Great position for the airport and close to the city. Happy staff lovely breakfast will be back More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
10 February 2012

Great to see that you enjoyed your stay with us. Please contact the hotel direct on 01603 201127 to get the best deals on room rates. We look forward to welcoming you back soon. More

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Shaun S
Norwich, United Kingdom
1 review
1 of 5 stars Reviewed 31 January 2012

Two nights at this overpriced hotel. The rooms are tatty and tired and at £139 a night inferior to the Premier Lodge across the road ; the heating for each room can be controlled from reception and they appear to have a policy of switching it off or adjusting the temperature down. I have had to contact reception 3 times... More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
10 February 2012

I would like to thank you for taking the time to review our property and make me aware of the situation you experienced on your recent stay. Since your review I have given full control back to the guests to ensure such well intentioned environmental initiatives do not make any guest’s stay less enjoyable during such a cold spell. Please... More

longlegs
Colchester, United Kingdom
Contributor
13 reviews
10 helpful votes
5 of 5 stars Reviewed 1 January 2012

We have just spent another 2 nights for new year at this hotel, we had previously stayed here in april 2011 and had a great room on that visit so we e-mailed ahead and asked the hotel if it was possible to have the same room again, we promptly got a reply within 24 hours saying no problem, we arrived... More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
18 January 2012

Fantastic to hear you received the great service we try so hard to provide on both your visits. I hope to welcome you back to the hotel in the future; there are some great deals to be had around the Easter holidays. More

georgieboy
colchester uk
Senior Contributor
24 reviews
43 helpful votes
4 of 5 stars Reviewed 1 January 2012

In a good position for the airport and access to the city and surrounding coastal towns. Had a really large family room which was well appointed with a large bathroom/shower. I liked having a choice of pillows as I didn't have a very good first nights sleep so asked to have them changed and what a difference it made! Also... More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
24 January 2012

Great to see you appreciated our location and family room facility. We are due for capital investment which starts this year which we are very excited about and hope to welcome you to the hotel in the near future. More

P1U2D3
Lincoln, United Kingdom
Senior Reviewer
6 reviews
25 helpful votes
5 of 5 stars Reviewed 26 December 2011

we have just had a lovely two night break at this hotel the staff are very friendly and the food was excellent, More

Was this review helpful? Yes
PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
18 January 2012

Great to hear you enjoyed your stay. Thank you for reviewing our hotel. More

rover54
Suffolk
Top Contributor
54 reviews
49 helpful votes
3 of 5 stars Reviewed 18 December 2011

We attended a Christmas ‘tribute’ night (which was excellent) Our room was a good size with a large and very comfortable bed and we had a good night’s sleep. Service was generally good as was breakfast. Our rate was discounted but nevertheless was excellent value at the price we paid. The hotel was built in the 70’s or 80’s and... More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
18 January 2012

Thank you for taking the time to complete an honest review about our hotel. Thank you again for your complimentary comments on value and service and we appreciate your helpful pointers regarding our product. We did also experience some issue with our heating and air conditioning which have now been resolved. More

LauraP186338
London, United Kingdom
Senior Contributor
21 reviews
23 helpful votes
5 of 5 stars Reviewed 26 November 2011

I stayed at the Holiday Inn in Norwich in September 2011. I had a lot of work papers with me (over 5 large boxes) and the staff went well beyond thier duties, helping me carry the papers to my room, out to taxis and back again on more than one occassion, nothing was too much effort. More

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PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
29 November 2011

Thank you for taking the time to share your views on your recent stay with us. It is great to know that the friendly and helpful attitude we promote has shone through on this occasion. We look forward to welcoming you back to the hotel in the near future. More

Paul H
Hull uk
1 review
5 of 5 stars Reviewed 21 November 2011

We were warmly welcomed and delt with quickly at reception, Our room was very clean a spacious with everything that you would expect in an executive room. Dinner was great with my partners dietry requirments being met with plenty of differant options (vegan). The staff were helpful and service was quick and profesional. breakfast was much the same, excellant. Overall... More

Was this review helpful? Yes
PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
29 November 2011

Thank you for your kind comments. We try our best to look after our guests as we would like to be looked after and really appreciate you taking the time to tell us about your experience. More

Alan j
Shrewsbury, United Kingdom
2 reviews
3 helpful votes
5 of 5 stars Reviewed 11 November 2011
3
people found this review helpful

We were on a coach trip to the area and our organiser chose the Holiday Inn to stay gosh werent we lucky his choice was excellent From the welcome to the goodbye we were made to feel so welcome nothing was too much trouble.The rooms were spacious and clean the food was absolutely delicous ,obviously a chef that knows his... More

Was this review helpful? Yes
PANorwich, General Manager at Holiday Inn Norwich North Hotel, responded to this review
17 November 2011

We are so pleased that you enjoyed your stay and also appreciated our friendly team. I am so proud of the great work they do and will share your kind comments with them. If you are ever back in Norwich we have some great deals available for weekend stays. We look forward to welcoming you back in the near future. More

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Holiday Inn Norwich North Hotel Also Known As

  • Holiday Inn Norwich
  • Norwich Holiday Inn
Address: Cromer Road nr Amsterday Way, Norwich NR6 6JA, England (Formerly Holiday Inn Norwich City Airport)

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