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Andaz Liverpool Street

5.0 of 5
40 Liverpool Street, London EC2M 7QN, England
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Andaz Liverpool Street
Ranked #44 of 1,081 hotels in London
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1,080 reviews from our community

Traveller rating
    701
    272
    76
    22
    9
See reviews for
Families
112
 
Couples
447
 
Solo
145
 
Business
259
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Wigan
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

I have stayed in a lot of British hotels, especially in London and nothing else comes close to the Andaz. The service is impeccable, location spot on and the rooms are beautiful. Nothing is too much both, and many things are complimentary. Free upgrade from Queen to King, they really make you feel special and welcome. Would always check availabilty... More

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

My colleague and I recently completed a 4-night stint at the Andaz Liverpool Street. We are generally in the Knightsbridge area but this property came as a complete surprise. Very warm and organized staff, great rooms and facility, excellent fitness center and multiple settings for bars and restaurant. Liverpool Street Station is next to the property and it makes great... More

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Texas
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

The Andaz on Liverpool Street is one of my favorite hotels. I have stayed there several times and it seems that the last 2 times we stayed there January and April while the service while always good, has made it hard to be beat. Ali has checked us in both times and he goes above and beyond.So does the rest... More

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See 10 more reviews by MsLondon2 for London
Belfast, Northern Ireland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

From the huge big welcoming smile from the door man, the complimentary glass of wine at check in, the relaxed, helpful and discreet staff, the amazing interiors (so sensitively decorated in the traditional areas, blending seamlessly into the contemporary areas ), the huge bed with luxurious bed lines and a cloud of a duvet, to the most delicious breakfast I... More

Was this review helpful? Yes 1
See 3 more reviews by Angela T for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
17 May 2013

I was thrilled to read your fantastic review and thank you so much for taking the time to share this information. On behalf of everyone here at Andaz, we very much look forward to seeing you again for your next visit! With my best wishes, Arnaud More

Winchcombe, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed here on a Saturday night and were very impressed. The hotel is well located for the City and right next to Liverpool St main line and tube stations. We had a free upgrade from Queen room to King room and certainly the King room was more than adequate. No noise problems, very comfortable and excellent bathroom. Complimentary soft... More

Was this review helpful? Yes 1
See 2 more reviews by martinb53 for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
17 May 2013

Thank you for choosing to stay at Andaz, Liverpool street and I took pleasure in reading your review. I shall pass your feedback on internally and am delighted to read that, for the most part, your experience was a positive one. We hope to have the opportunity of welcoming you back again soon. With kind regards, Arnaud More

Heathrow, Florida
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW via mobile

I usually stay in the west side, so this was new for me. We arrived very early and the staff was very accommodating. Our room was small but efficient. The bathroom pipes do rattle a bit when you turn on the water. The hotel is close to the tube, so it was very convienient.

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ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
15 May 2013

Thank you so much for taking the time to write your review of our property following your recent stay with us. I was pleased to read that you found the staff and service to be of a good standard. Indeed our plumbing system is louder than a traditional system owing to its vacuum mechanism which is designed to use 75%... More

Lidingö, Stockholms Län, Sweden
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

We stayed here for two nights leisure break as we had an early morning trip out of Liverpool St station, which is less than 50 metres away. The hotel is done to a reasonably high standard, but nothing special. Internet is free, rooms are modern, beds comfortable and the internal architecture of the hotel is quite nice. The problem is... More

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See 2 more reviews by Graham W for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
14 May 2013

Thank you for choosing Andaz for your recent visit to London. I was sorry to read that you did not find our product to be of good value. In terms of our location, we are fortunate enough to have many historical treasures on our doorstep such as the Tower of London and St. Pauls Cathedral among many others and we... More

New York, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 13 May 2013 NEW

Excellent services, welcoming, and you even can make your esspresson drinks 25/7 in the Nespresson machine at the lobby. And, get shushi & wine at afternoon "Happy Hour". Room was modern style and very clean, nicely designed and convenient. I like the lower floors better (on the higher floors the windows are smaller and round - like a submarine).

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ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
14 May 2013

Thank you so much for taking the time to share your feedback here following your recent stay with us. The next time you visit, please do get in touch so that we can add your preference for a lower floor or large windows. Once again, thank you for your time and we look forward to welcoming you back again soon.... More

new jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

I stayed at three hotels in London during the second week of may 2013 and this one had the best service. The decor is modern and pleasing, the room was nice, but the standout was the lovely check-in experience. Alex at the front desk was so accommodating and helpful. He offered to make me a coffee as I had just... More

Was this review helpful? Yes
See 3 more reviews by BelbaFooFoo for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
14 May 2013

I was delighted to read your review, especially your comments about Alex and your arrival at our hotel. I shall be pleased to share this with the entire team and very much look forward to welcoming you back to Andaz in the future. With my best regards, Arnaud More

Manchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

Stayed for one night on the 11th may, booked a queen room but was upgraded to a king upon check in. The main thing about the hotel was the friendliness from the staff couldn't fault it at all. They offered us complimentary drinks at check i. Unfortunately we didn't use any of the restaurants in this hotel as we were... More

Was this review helpful? Yes
See 5 more reviews by glen1985 for London
ArnauddeSaintExupery, General Manager at Andaz Liverpool Street, responded to this review
14 May 2013

I was pleased to read your feedback following your recent stay with us, in particular regarding the wonderful staff! We hope to have the opportunity of welcoming you back again in the near future. With my best wishes, Arnaud More

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Additional Information about Andaz Liverpool Street

Also Known As:
Andaz Liverpool Street Hotel
Andaz Liverpool Street Hotel London
Hyatt London
Andaz Liverpool Street London
Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Luxury Hotels in London
#46 Business Hotels in London
#74 Family Hotels in London
#80 Romantic Hotels in London
Price Range: €€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld PC. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay.Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 
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Andaz Liverpool Street
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