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Park Plaza County Hall London Hotel Reviews, London

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Park Plaza County Hall London

4.0 of 5
1 Addington Street, London SE1 7RY, England (Waterloo / South Bank / Southwark)
Hotel amenities
Park Plaza County Hall London
741 traveller photos
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Ranked #82 of 1,076 hotels in London
4.5 of 5 stars 2236 Reviews
Most recent review
“Great Hotel, great location”
5 of 5 stars Reviewed 16 June 2013
MARTIN D Halifax, UK
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2,236 reviews from our community

Traveller rating
    1,286
    717
    143
    56
    34
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Families
885
 
Couples
548
 
Solo
90
 
Business
268
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Halifax, UK
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Great Hotel, great location”
5 of 5 stars Reviewed 16 June 2013 NEW

We chose this hotel because we had previously stayed at the Park Plaza Westminster Bridge twice before. This was a business trip and my wife came with me so that she could see our children who work in London. The hotel was cheaper than it's sister hotel for this trip and we had a junior suite which had a separate... More

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See 3 more reviews by MARTIN D for London
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
17 June 2013

MARTIN D, I am happy that you could come and stay with us during your time in London while visting your children. I do hope you enjoyed the Show and the O2! Thank you for your feedback with regards to our bar. I will pass this to our Food and Beverage Manager to help us improve this area of our... More

Ipswich, United Kingdom
1 review
“Excellent Venue”
5 of 5 stars Reviewed 15 June 2013 NEW

The hotel really exceeded our expectations and helped to make our stay memorable. Staff were excellent and the room was superb in every way. The location was ideal for us and enabled us to attend all the functions and attractions we wanted to. I have already recommended the hotel to friends and will hopefully stay there again at some time... More

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PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
16 June 2013

Janice M, It's great to read that we were able to exceed all your expectations!!! I am pleased you have already been able to recommend us to your friends and I do hope you can find a reason to come back to London and stay with us! Kind regards, Emily Abbam Guest Relations Manager More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Fabulous, simply fabulous!”
5 of 5 stars Reviewed 14 June 2013 NEW

The staff here could not do enough for you! It is a fantasic hotel, central, easy to find and of a very high quality! You get great customer service from the minute you approach the front door! Beds are to die for and the food (|Italian) is extremely good! Worth the money for the location!

Review collected in partnership with this hotel

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PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
16 June 2013

KarenStaton033885, Thank you for your review. I am pleased you enjoyed your stay with us and that you particularly enjoyed our beds and food in our L'Italiano Restaurant. We hope you can stay with us again soon. Do not hesitate to contact any one of the team if you want to make a booking! Kind regards, Emily Abbam Guest Relations... More

Indianapolis, IN
2 reviews
Reviews in 2 cities Reviews in 2 cities
25 helpful votes 25 helpful votes
“We all loved this hotel”
5 of 5 stars Reviewed 14 June 2013 NEW

We had a junior suite and we felt the layout was great for our family. There was a sitting room as you walked in that we turned to the kids bedroom (sofa bed). Then you went through a narrow area that had the kitchenette on one side and bathroom on the other that opened to the main bedroom. The bathroom... More

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PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
16 June 2013

indy46077_13, I am sooo pleased that you were able to stay with us and write such an excellent review! I am pleased Anna was able to do such a great job cleaning your room during your stay and that you loved staying in one of our Junior Suites. It's great that you and your family were able to join us... More

Bath, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Faultless”
5 of 5 stars Reviewed 13 June 2013 NEW via mobile

I stay here all the time, 5-6 visits a year for 3-6 days at a time. Great location, good food, excellent service and often upgraded to a studio room. I honestly can't fault this hotel and look forward to my next stay.

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See 2 more reviews by dljones75 for London
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
16 June 2013

dljones75, I am very pleased you are able to stay with us so often and continue to have a 'faultless' stay with us! Please let us know if there is anything we can do to make your stays extra special or if you have any other additional requests as we would be happy to help! See you again soon. Kind... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great for families!”
5 of 5 stars Reviewed 13 June 2013 NEW

Stayed here earlier this month for 2 nights with extended family. On arrival there was a slight issue with our room allocation (not the fault of the hotel) which was sorted swiftly by upgrading us at no cost. Throughout our stay the staff could not have been more helpful. This is a great hotel in a good location for seeing... More

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PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
16 June 2013

webwendy, Thank you for your review. I am pleased that the team was able to help you at check in and give you an upgrade to one of our rooms with a separate living area. I do hope you are able to come back and see us again - perhaps for a longer stay - there is so much to... More

poole, uk
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Excellent customer service, great for families”
5 of 5 stars Reviewed 12 June 2013 NEW

We returned here after a couple of years for one weekend night with the kids. The room was excellent, junior suite with plenty of space for us and the kids. Buffet breakfast was fantastic and the customer service from start to finish was second to none. Could not fault our stay at all.

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See 9 more reviews by helwise for London
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
13 June 2013

helwise, Great to read that you have been able to return for another fantastic stay! Thank you very much for your great review and we hope you are able to come back again soon - don't leave it so long next time!! Kind regards, Emily Abbam Guest Relations Manager More

Northamptonshire
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great Hotel and location”
5 of 5 stars Reviewed 10 June 2013

Just returned from our third time of staying at the Park Plaza County Hall. It's a great location, just around the corner from Waterloo station and tube which gives very easy and quick access to all parts of London. The staff are very welcoming, polite and helpful. The rooms are larger than your normal London hotel, we had an executive... More

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See 4 more reviews by Markmecard for London
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
12 June 2013

Dear Markmecard, Thank you for your review and for your continuous loyalty. For me is of a great satisfaction to hear that once again you had a great time at our hotel! I am looking forward to your next stay. Best wishes, Dana David Guest Relations Manager More

Cedar Rapids, Iowa
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
“Stone's Throw”
5 of 5 stars Reviewed 10 June 2013

It can be rather difficult coming up with an appropriate title for these reviews but to barrow a phrase from my wife ~ it's a stones through from Waterloo Station and easy walk to more attractions than I can count on my fingers... London Eye, Big Ben and Houses of Parliament, Westminster Abby, Buckingham Palace... And if you can't walk... More

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PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
12 June 2013

Dear Nearbolt, Thank you for your review. We are happy to hear you loved our location and that you had a great stay with us. We can’t wait to see you again! Best wishes, Dana David Guest Relations Manager More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent attention to detail and first class service”
5 of 5 stars Reviewed 10 June 2013

My wife and I decided to spend our 40th wedding anniversary in London and chose the Park Plaza County Hall primarily because of its location near Waterloo Station and the London Eye. We were greeted warmly and asked how we were going to spend our special evening. We were presented with a complimentary bottle of wine in our room and... More

Review collected in partnership with this hotel

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PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review
12 June 2013

Dear len_bell, Thank you for your review. At Park Plaza County Hall we always aim to offer an exceptional service to our guests, therefore there is no bigger reward that actually knowing that did this, straight from our guests “mouth”. We hope to see you will again celebrate your anniversary with us next year! Best regards, Dana David Guest Relations... More

 
 
Park Plaza County Hall London
Park Plaza County Hall London
4.5 of 5 stars 2,236 reviews
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Park Plaza Westminster Bridge London
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Park Plaza Westminster Bridge London  
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Hotel Summarization (Beta)

What travellers say

  • “Waterloo station” (113)
  • “Big Ben” (97)
  • “Very good” (69)
  • “Studio room” (65)
  • “Sofa bed” (47)
  • “South bank” (42)
  • “Great location” (19)
  • “Friendly and helpful” (19)
  • “Kitchen area” (15)
  • “Staff were friendly” (9)

What travellers search

  • theparkplazza westmnster

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#61 Business Hotels in London
#62 Luxury Hotels in London
#67 Family Hotels in London
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Park Plaza County Hall is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye (walking distance), Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, Restaurant & Bar, an Executive Lounge and a Fitness Centre. Choose Park Plaza County Hall and see what makes us one of the top London Waterloo hotels. ... more   less 
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza County Hall London Hotel
Park Plaza London
London Park Plaza
Park Plaza County Hall London

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Park Plaza County Hall London
1 Addington Street
London SE1 7RY
England
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Executive Studio - hallway past to kitchenette and bathroom to living room Douche et baignoire Lit très confortable Kitchenette entre la chambre et le séjour
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