Holiday Inn London - Brentford Lock (London) - Hotel Reviews

Also Known As:: Holiday Inn London - Brentford Lock Hotel London; Holiday Inn London - Brentford Lock Hotel; Holiday Inn London; London Holiday Inn; Holiday Inn London - Brentford Lock

Address: Commerce Road | Brentford, London TW8 8JZ, England

Phone Number:

Region: United Kingdom > England > London

Amenities:

Bar/Lounge Fitness Centre Free High-Speed Internet Children Activities Restaurant Suites Wheelchair access

Hotel Style:

#146 Luxury Hotels in London

#150 Business Hotels in London

#351 Family Hotels in London

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: With a scenic waterfront setting, Holiday Inn London - Brentford Lock is just six miles away from the centre of London and 15 minutes away from London Heathrow Airport. The bright, contemporary bedrooms have air-conditioning, flat-screen TVs and Wi-Fi/high-speed internet connections. Some of the rooms including Executive grade ones offer terraced-balconies with impressive views across the waterside. A mini-gym facility is also available on a complimentary basis. The hotel is ideally situated to connect with local area businesses on the Great West Road, or around Chiswick and Heathrow. Alternatively it is an ideal base to visit and explore local attractions such as Kew Gardens, Syon Park, Twickenham Stadium and Richmond Park. The hotel has recently transformed it's public-areas to reveal a unique and exciting new Open-Lobby concept which allows guests to meet, relax and refresh and choose to do so in the space that best suits their needs. New 24/7 vending and restaurant facilities allow guests a flexible and appealing choice in a modern and inspiring new environment. The venue offers 4 excellent inter-connecting conference suites that overlook the waterside, and are perfect for both business events and social occasions such as weddingsThe hotel provides excellent connections to the M4/M25/A4 network and is a 15-minute walk from Brentford and Syon Park Railway Stations, offering train connections to central London. Boston Manor Underground Station is accessible from the hotel, and secure on-site parking is also available in the hotel’s own facility ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Orbitz, Hotels.com, Travelocity, Venere and HotelsClick so you can book your Holiday Inn London - Brentford Lock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

LizzyPasta

Hampshire, UK

Senior Contributor

32 reviews

25 hotel reviews

Reviews in 23 cities

17 helpful votes

“Moment of truth”

Reviewed 15 May 2013 NEW

We booked in here the night before the Richmond Half and so were after a good night's sleep. We had booked a room with twin double beds (one for myself and husband, one for daughter and teddy) - we arrived and checked in. All was good, room lovely and clean and a good space. We started to unpack and then... More

Was this review helpful? Yes 1

Problem with this review?

See 4 more reviews by LizzyPasta for London

We're sorry that on this occasion we just didn't get it right and follow up our usual selves. I have already addressed the issues you experienced with the Front Office Manager and we promise to work on our short comings. We really would love to see you again. It's not the way we treat our guests and certainly not our... More

Mark C

London, England, United Kingdom

1 review

“Excellent”

Reviewed 6 May 2013

i booked this hotel for one night through a website the whole experience was easy. the hotel is clean and well maintained and the staff are very friendly and only too happy to help. i checked in and recieved my key got to my room and after a while reception rang to see if i was happy with my room.... More

Was this review helpful? Yes

Thank you for a delightful review! I hope you'll be back for some more TLC and an opportunity to try out our all day dining menu...we've even added extra options to choose from. See you again soon! Sincerely Stella Fernandes and your proud Brentfordians at Holiday Inn London-Brentford Lock More

jbdiggerman

High Peak Derbyshire

30 reviews

27 hotel reviews

Reviews in 17 cities

12 helpful votes

“Modern, clean, well located, but noisy”

Reviewed 2 May 2013

My wife and I stayed in an executive room for 2 nights in April 13. The hotel is located next to a scenic canal lock and foot path. It is also close to the main transport route and approximately 2.5 miles from Twickenham stadium. Check in was fast though no information was given about the hotel facilities, meal times or... More

See 4 more reviews by jbdiggerman for London

Thank you so much for posting your review and my apologies for not responding sooner. I am really sorry that we failed you on arrival. It's certainly not a usual check-in experience but I do promise that on-going training is being given to all our front desk team members. Sorry about the noise on Sunday morning, which I am aware... More

Merangus

Lincoln, England

Contributor

11 reviews

7 hotel reviews

Reviews in 5 cities

23 helpful votes

“excellent customer sevice”

Reviewed 27 April 2013

Stayed here for 2 nights to visit London and Kew gardens, hotel is situated on Brentford high street on the canal side, underground car park was easy to park and nearly empty on arrival parking was included in the price of our executive room, check inn was efficient and friendly,after been in our room for a few minutes we received... More

Thank you putting us in the spotlight with such a detailed review. I am always proud of the wonderful team at the Holiday Inn Brentford Lock. The entire team are truly passionate and I am pleased that their efforts have not gone unnoticed. I have shared your review with them as I always do. I hope you will be back... More

BalaShark

26 reviews

26 hotel reviews

Reviews in 20 cities

11 helpful votes

“Another business trip”

Reviewed 24 April 2013

OK, so Mrs Fernandes is one of the most helpful and friendly people I have ever met. She is a gem. The hotel is very, very nice. Open feeling, great lobby, bar, dining room area and the rooms are very nice and clean. The only reason I would not give it a 5 star rating, is because of the price.... More

Now you make me blush. Thank you so, so much. I am absolutely delighted that you had a truly wonderful experience with us. With regards to the rates, it looks like you stayed with us over a busy period. So let me see what I can do for you on your return. I hope you will let me know when... More

BromsgroveSarah

Bromsgrove

“What a welcome!”

Reviewed 19 April 2013

I was lucky enough this week to need to travel to london with three friends. The hotel was in a perfect location for us to travel to London easily by car and then travel by public transport to Waterloo for the Studio, and allowed secure and very reasonably priced car parking whilst we did so. On our arrival we could... More

What a welcoming review to receive first thing on a Monday morning! and THANK YOU so much for the 5 stars and for recommending Holiday Inn Brentford Lock. So when will we see you again so we can extend our hospitality and WOW you and your friends every time you return? Sincerely Stella and your grateful Brentfordians More

Pinkdobbo

Pool, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Newly Modernised Hotel”

Reviewed 9 April 2013

I stayed at this Hotel over the Easter Weekend this year with a group of relatives as we headed up "from the country" for a family wedding. The Hotel has recently been refurbished to a very high standard and the lobby/lounge area even had it's own Starbucks. The room was clean and tidy and I was lucky enough to have... More

A lovely review - Thank you! The Waterfront Suites makes this hotel on of the most picturesque and beautiful wedding venues that Brentford has to offer. I am delighted the wedding reception took place at our hotel. Now to explain about the rate - It's really dependant upon availability. Booking early always guarantees you a room and usually a better... More

TheHaynester

Brussels, Belgium

5 reviews

4 hotel reviews

2 helpful votes

“Great place to stay since it's modernisation”

Reviewed 8 April 2013

Since they updated the restaurant, lobby and bar area last year I now really quite enjoy staying here (which I do regularly for work). The rooms are pretty standard Holiday Inn rooms but that means they're generally clean and comfortable. The food in the restaurant is not bad at all, and the service from all the staff is very warm... More

See 2 more reviews by TheHaynester for London

Thank you for your lovely review. So you have been staying with us before the refurb? We too are proud of our new look and absolutely delighted that we're a Great Place to Stay since our refurbishment. Your appreciation of our warm and friendly Brentfordians motivates us even more. A million welcomes from all of us on every return! Stella... More

Lesley M

Milton Keynes, United Kingdom

2 reviews

Reviews in 2 cities

“Light & bright hotel with friendly staff”

Reviewed 7 April 2013

Liked the open lobby layout with range of cosy, bright, working and relaxation environments. Bar/restaurant staff very friendly, helpful and knowledgeable, as was Tina and colleagues on reception. Lovely location on canal with outside space for sitting and walks along canal. Immaculate and omfortable room.

Thank you for summarising the Open Lobby concept perfectly. Yes it is cosy and has a relaxing lounge area with a fireplace and plug points throughout the versatile space so you can choose where to sit and work... Great to read that our Brentfordians are looking after you :o) Hope you'll be back soon for summer strolls along the canal...... More

hironakamura

West Midlands

15 reviews

13 hotel reviews

Reviews in 10 cities

21 helpful votes

“Great value for money”

Reviewed 1 April 2013

This was our second stay here, the first since the lobby refurb. The reception area, bar and restaurant now look fresh, inviting and modern. We had a family room with 2 double beds and it was a very good size, quiet & comfortable. There is an underground car park which is £12 for 24 hours. However, if you are driving... More

See 3 more reviews by hironakamura for London

Thank you for coming back to us. We're really delighted that you loved the lobby refurbishment and our good size family rooms. I hope we will create a lasting impression with every return and continue to give you great value. We wish you and your family many happy returns to the Holiday Inn London-Brentford Lock. Sincerely Stella Fernandes General Manager... More

1-10 of 284 reviews

« 1 2 ... 29 »

Trendy Hilton London Kensington 1,527 reviews	Family-friendly Hotel 41 1,109 reviews	Romantic The Hide London 446 reviews	Luxury Crown Moran Hotel 678 reviews
ABS:HotelCheckRates-d195185?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d1886452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d287288?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Crowne Plaza Hotel London Ealing 286 reviews	Holiday Inn Express London - Par... 691 reviews	Ramada Encore London West 832 reviews	Premier Inn London Kew 323 reviews
ABS:HotelCheckRates-d195199?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d279632?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d313125?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d571103?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Langorf Hotel & Apartments 329 reviews	Mercure London Greenwich 115 reviews	Ruskin Hotel 53 reviews	Hilton London Syon Park 385 reviews
ABS:HotelCheckRates-d199864?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d3507299?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d3578909?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1866672?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Holiday Inn London - Brentford Lock Hotel Reviews, London

Holiday Inn London - Brentford Lock

284 reviews from our community

Been to Holiday Inn London - Brentford Lock? Share your experiences!

Additional Information about Holiday Inn London - Brentford Lock

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore London

Hotels around London