I've booked two of their apartments to celebrate Christmas with my family and hoped for a pleasant stay to match the cheerful occasion. I've contacted the hotel prior to our arrival to ensure that everything was ok especially that I booked it one month in advance, the receptionist has confirmed that everything was great and off we set off on... More

I stayed at Aspen Suites Hyde Park in March 2013 with my family. I cannot recommend this place enough. I found the staff to be very friendly, happy to help and patient (even when we had problems connecting to the wifi). The apartment itself was 2 double bedroom, a small livingroom, a kitchen full kitted and ready to go and... More

On arrival the staff were friendly and efficient. Cleanliness of the appartment was excellent and the rooms were serviced daily. The bathroom was modern. The hotel is very handy for tube stations, and there are many places to eat within walking distance.

I stay at the Aspen Suites in Paddington with my wife and young childrens in January which is very very cold in London with much snow. The Aspen is superb - is very warm, very much space and very nice peoples on receptions and manager, also. Apartments nice and agreable location near Paddington and Lancaster Gate for the tube. We... More

We stayed in a one bedroom suite in October 2012. Being autumn, the outdoor temperature was between 8 to 11 degrees C. We were surprised to findout that the hotel central heating was not working. When we asked the staff at the reception, he said that the central heating in the entire hotel was off. After complaining, we managed to... More

I made a booking over the counter for 1 double room and 1 family room. Later on via the internet found the price to be markedly different by at least 40%. I called in the day after to cancel the booking. I then I made a booking online via their website for the same. A couple of days later, I... More

These apartments are very well located between Paddington station and Hyde Park with many dining options around the corner. The tariff was reasonable for a London apartment. The foreign staff were polite, but not overly friendly. The apartment was reasonable in size for a couple. The daily cleaning was thorough. The place is difficult to find with no signage outside.... More

We checked into this hotel after a long flight from LA and checked out an hour later. The rooms are pretty awful. We had the "triple" suite that was run-down, looked like it hadn't been remodeled since the 70's, had no bathtub and overall just felt old and dilapidated. The beds, if you can call them that, we preferred not... More

My daughter, her boyfriend and I stayed in a two bedroom apartment for four nights. It was one bedroom with a double bed and one bedroom with a single bed. There was a livingroom and a kitchen and a bathroom of course. The apartment had everything we needed, and it was clean. The apartment had a lot of doors, and... More