We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Malmaison London

4.0 of 5
18-21 Charterhouse Square, London ECIM 6AH, England
Hotel amenities
Malmaison London
Ranked #255 of 1,081 hotels in London
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

314 reviews from our community

Traveller rating
    114
    127
    56
    13
    4
See reviews for
Families
16
 
Couples
152
 
Solo
16
 
Business
73
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Spent the weekend at the Mal for the 2013 FA cup final, took three rooms for a couple, two teenagers and my eldely dad. Excellent throughout, very good staff and breakfast was excellent - typical 'Mal' style. The square is free of traffic so no typical London noises to disturb us. Great bar areas.

Was this review helpful? Yes
London
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed here the night before my wedding, in the largest suite in the hotel (Square Suite) in order to ensure I had enough room for my bridal party to get ready the next morning. The staff were extremely helpful and I received a lovely card and cupcakes congratulating me on my wedding which was a very nice touch. The... More

Was this review helpful? Yes 1
Brattleboro, Vermont
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2013 NEW

Stayed at Malmaison to be in Islington/Clerkenwell area where my friend has jewelry gallery Lesley Craze Gallery. Fantastic location! Landed in Heathrow and took the Express train. Pricey but very convenient and easy to negotiate. Ticket sales people are there to greet you with mobile cash registers. Called hotel to make reservations but was not informed about taxi service that... More

Was this review helpful? Yes
See 3 more reviews by Karen I for London
Leeds, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

Stayed 1 night only in this strange but actually good quality hotel. The garish black & purple colour scheme with velveteen-covered seating is reminiscent of a Victorian bordello and gives a rather dark mood-dropping aura to the rooms and public areas. The single room I occupied was rather compact but surprisingly well-appointed and comfortable. The toiletries are above average compared... More

Was this review helpful? Yes
See 4 more reviews by AnneKLeeds for London
Dean M, General Manager at Malmaison London, responded to this review
19 May 2013

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. Our homemade granola is so popular and I'm glad you feel the same as everyone else who has it for breakfast. On behalf of all the team at Malmaison we look forward to... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

We stayed here on one of the Malmaison sunday night deals which was good value for London. The hotel is in a quiet location only 2 minutes walk from Barbican tube station which is only two stops from Kings X so nice a close if you arriving by train. Staff were very friendly and helpful. Our room was spacious, we... More

Was this review helpful? Yes
See 2 more reviews by NeptuneTraveller for London
Dean M, General Manager at Malmaison London, responded to this review
19 May 2013

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. On behalf of all the team at Malmaison we look forward to welcoming you back in the future for a bit more MAL life. Regards Dean Madge General Manager More

Surrey UK
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 11 May 2013

We stayed here again for two nights - the superior room was spacious and had a sofa opposite the bed, and a nice bathroom. The reception were friendly and extra towels were quickly delivered. The location is good for the City, with Barbican tube station nearby and reasonable parking in the immediate area. There are sandwich shops within 200 metres... More

Was this review helpful? Yes
See 5 more reviews by Holdendriver for London
Dean M, General Manager at Malmaison London, responded to this review
19 May 2013

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. On behalf of all the team at Malmaison we look forward to welcoming you back in the future for a bit more MAL life. Regards Dean Madge General Manager More

Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 7 May 2013

Stayed at Malmalson for 5 days. Had to change rooms 3 times (hot water, TV & misc problems in different rooms). Rooms are really small but practical. Not much around the hotel. Staff are very friendly and helpful. OK as business hotel but not for tourist.

Was this review helpful? Yes 1
Dean M, General Manager at Malmaison London, responded to this review
19 May 2013

Thank you for taking the time to review your stay with us at London Malmaison. Please let me apologise for you having too move rooms. I can understand this must have been very frustrating. Please feel free to let me know when you stay next so we can allocate you a larger room for better comfort. Our Superior rooms are... More

New York City
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 May 2013

Stayed at the Malmaison in Charterhouse Square for a friend's wedding in London. The room was reasonable priced and included a very nice hot breakfast. The staff were welcoming and immediately made sure that the cot we had requested for our daughter was delivered to the room. The room was comfortable and of a reasonable size to fit us, our... More

Was this review helpful? Yes
Dean M, General Manager at Malmaison London, responded to this review
3 May 2013

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you overall you enjoyed your time with us. After reading the review I wanted to ensure you that the hotel is 100% non smoking and any customers found smoking are charged the appropriate penalty. We do have a diverse... More

Harrogate, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 April 2013

We enjoyed a two night stay at Malmaison on the London Marathon weekend. We have stayed before and have always found the staff to be both very pleasant and helpful particularly in the Restaurant. The rooms are well provided for and comfortable however be careful with the showers as most of the water seems to end up on the bathroom... More

Was this review helpful? Yes
See 3 more reviews by brennanz for London
Dean M, General Manager at Malmaison London, responded to this review
23 April 2013

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us and I have shared the kind comments regarding the restaurant team onto them. Our Mal lollipops are so popular were adding a dessert version to our new menu which launches in May. Please... More

Stock, United Kingdom
Top Contributor
102 reviews 102 reviews
76 hotel reviews
Reviews in 58 cities Reviews in 58 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 19 April 2013

Stayed here because I needed a central London hotel and Malmaison were quoting reasonable rates for the night in question. This hotel is very near Smithfield (the meat market) in central London. It’s an interesting area with a good selection of restaurants and pubs nearby (try breakfast at the Fox and Anchor!) and it’s not far from Barbican tube station.... More

Was this review helpful? Yes 1
See 23 more reviews by quin-i-bog for London
Dean M, General Manager at Malmaison London, responded to this review
20 April 2013

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that overall you enjoyed your time with us. We are currently trailing different mattresses ready for our refurbishment that will take place this summer. Should you return before this has been completed please contact me so I can ensure that... More

Rookery Hotel
Great value on a similar hotel
London, England
4.5 of 5 stars 216 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
Hoxton Hotel
Hoxton Hotel 4.5 of 5 stars 2,533 reviews
Romantic
Hotel Indigo London Tower Hill
Hotel Indigo London Tower Hill 4.5 of 5 stars 538 reviews
Luxury
The Soho Hotel
The Soho Hotel 5.0 of 5 stars 647 reviews
Good for business
Ibis London City
Ibis London City 4.0 of 5 stars 1,481 reviews
Show Prices ABS:HotelCheckRates-d621785?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1803696?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d497689?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d555057?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these London hotels
The Zetter Hotel & Townhouse 4.5 of 5 stars 454 reviews The Montcalm at the Brewery Lond... 4.5 of 5 stars 709 reviews Rookery Hotel 4.5 of 5 stars 216 reviews Threadneedles Hotel 4.5 of 5 stars 457 reviews
Show Prices ABS:HotelCheckRates-d299287?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2048999?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d188958?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224768?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to Malmaison London? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Malmaison London

Also Known As:
Malmaison London Hotel
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel
Malmaison London
Address: 18-21 Charterhouse Square, London ECIM 6AH, England
Region: United Kingdom > England > London
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#67 Romantic Hotels in London
#162 Luxury Hotels in London
#273 Business Hotels in London
Price Range: €€€
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, HotelsClick, Expedia and Priceline so you can book your Malmaison London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Malmaison London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Malmaison London
Show the lowest price for this hotel (from our partners)
Show Prices