Dirty, smelly refrigerator (smelled of dead animals), stove did not work, blowing the circuit breaker everytime we tried to use (staff refused to fix), lights blew circuit breaker - left in dark all night. Night staff "Only here for emergencies", could not replace the bulb. Woman in office (manager I presume) was the WORST person I have ever met when... More

Upon checking in, all payments were required to be paid upfront for the stay. This wasn't a problem until we requested for a refund when the conditions got unbearable. First, we had a shower that the water could not drain. Then the maintenance guy came and pulled out the hairball, after which it was still poor, but workable. Secondly, there... More

Before booking this hotel, I have read the comments on this page. I was very aware of good and not so good things about this accommodation. Thus I had little expectation. Que sera sera-.... However, I was very lucky. I booked a single room, but I was upgraded into a double bed room, with kitchen, telly, toilet and shower. It... More

we had a lovely stay in Dylan Paddington appartments. Tiny, but clean and comfortably rooms and very kind and helpful people at the reception. I really recommend this place and will come back for sure :-)

good location, anything around to see. appartment is very small, you can´t travel with a big suitcase because there is no cupboard available...bathroom also very small, only for one slim person ;) beside the bed is the kitchenette...you can use the fridge and the microwave from your bed...but you can´t sit and eat in this appartment, there is no table... More

My wife, my daughter and and I stayed here for 2 weeks and it was very nice. The location is great. Our room was near the entrance so it was very noisy so that is a thing to consider when booking a room. The room was big and nice.

Walked past the building as it didn't seem to advertise itself as a hotel. No welcoming reception area. A struggle up narrow, shabbily carpeted stairs to an 'Office' which smelt of stale sweat. I had booked online and given credit card details but was still asked for photo-id which was then photocopied. Room stank of damp. En-suite shower-room stank of... More

Good location near Paddington Heathrow Express, but the room were tiny, we were unable to turn off the radiator, hardly any hot water in the shower, leakage through the ceiling in the bathroom (strange liquid was landing on toilet - in the actual bedroom there was marks in the ceiling telling that there has been a leakage, lousy windows not... More