If you're looking for a hotel with BAD rooms whereby you can hear every person walking around the place; want rude staff who start showing anger at you for requesting a refund because your room doesn't have ANY running water, and get equally obnoxious when you ask about why it's not working and all you get is "It happens sometimes.";... More

This hotel was cheap, very clean, staf were friendly and in a great location. The room we had was slightly small but was still very good ! Highly recommend! Definitely go back there! Was not too far from underground tube station, like a 10 min walk so was great to get around city easily!

If you just need a place to crash, and aren't picky about space, comfort, cleanliness, helpful staff, or a free breakfast, this hotel will suit you fine. But if you're on vacation, splurge an extra few bucks to actually get some relaxation in. The staff barely spoke English, was not familiar enough with the area to give us directions or... More

The only good thing one can say about this hotel is the location. It is close to restaurants and tube. The staff is friendly...but more friendly in a way to avoid complaints. They will sit behind the reception counter, hear what you have to say, write something down and NOT do anything about it. For example: I was given a... More

My room was literally the size of a broom closet. Reception very unhelpful. Lift very slow & old. Struggled to find the hotel in the first place. Bed small, sunken in and hard. Blanket looked like a dog blanket & I was there in winter so I was very cold. On the upside the bathroom was clean & the water... More

I've just returned from a 3 night stay with 2 friends, the reasons we went for this hotel being the price and the fact that the 3 of us could share a room. On the plus side our room and the hotel were clean, it was conveniently close to the tube (Bayswater and Queensway were close by) & local facilities,... More

My partner and I booked this hotel purely based on price and general location. It cost us £105 for 3 nights booking really late, was very good (though if we had chosen to stay another night it would have been over £100 per night). We werent expecting too much for the price but would not have paid more. There are... More

I recently booked a trip for me and my family to do some sightseeing in London. Due to unforseeable circumstances, however, I was unable to keep to the committed date of the 26th of April. I knew that this was a good price received for the room, booked in early February 2013, and I was also aware that there was... More

Never in my life have I experienced a hotel as bad as this, it is a doss house! There were three of us (All Adults) expected to sleep in a broom cupboard. There was no bedside table, so we had to use a dirty upturned wastepaper bin to put our bottle water on!! No headboards,so we would have to put... More