I am just back from my second stay at Gants Hill Travel Lodge. Once again I had a lovely large room with a huge double bed which was spotlessly clean and pillows which I was happy to lay my head on [I have a thing about fresh pillows]. There is a garden area and you wake up to the birds... More

We trusted the Travelodge name and stayed at this hotel on Mar. 21/13 for a few days. We desperately tried to change to another hotel but all hotels were booked. We had two rooms and both rooms were dirty, actually filthy. The sheets were stained, the sofa bed was filthy.The carpet was disgusting. The bed mattress had stains and was... More

After reading various reviews I was a little concerned about staying here. We were two adults and two young boys in a family room and we stayed for two nights. The staff were so friendly and really helpful. The rooms although a little tired were spotlessly clean. We paid £25 a night and it was such good value. It was... More

Spent one night at this hotel with wife and two children. Nice clean room,good shower pressure,good heating system in the room and above of all we have had a quite night sleep. Not much to say as we only spent one night.

Friendly and efficient receptionist but would not stay here again. Luckily we were only there for one night. We were in room 24 on the first floor, good sized room and bed quite comfortable but the carpet was disgusting, stains all over it and dirty cobwebs hanging from the ceiling which must have been there for months. Needs complete refurbishment.... More

I am applauded by the lack of Customer service provided in the travel lodge hotel in ilford I was a customer there and I felt like it was over priced for the service that I revived. I over heard a member of staff saying why do we need to buy anything expensive for the hotel and provide for the guests... More

Staff very helpful and friendly. We stayed for 4 nights..Our room was not very clean. The bottom sheet was stained and we didn't feel very good about it. The bathroom had litter on the floor and it was there until the last day. We noticed a staff notice to say that there was a travel lodge meeting the day before... More

I was dreading going here after reading the reviews we stayed overnight after a family party 2 x adults and 2 x children age 15 & age 9. I paid £25 for a family room and my commentsare as follows. Fantastic happy helpful staff , quick efficient check in , free parking , conveniently placed next to a fab Harvester.... More

On the positive side, the lady who checked me in late on Saturday night tried her best, and was sweet. Also I have to say that the room was comfortable and clean. On the negative side, my booking was messed up and I spent nearly 30 mins trying to check into a room I had already booked online. Worse was... More