Just back from yet another lovely stay at the Balmoral. We have been staying there on visiting London for over 20 years and have never had a problem. We are always made to feel welcome and it's such a lovely clean and comfortable hotel and the breakfast is good with plenty of choice. The hotel is a good base for... More

If you are arriving in London at Paddington, it is hard to beat the location of the Balmoral and the price is very good for London. However, there seemed to be a good deal of confusion about my reservation when I arrived and I was offered two different extremely small rooms (one with the bathroom down the hall) before I... More

I was staying in London for one night and couldn't get accommodation with my friends, so I tried the Balmoral House Hotel. I didn't expect much for £65 per night, but when I arrived, I was greeted well by the staff. They said that they hadn't received the booking, so had to put me in a double room. Great, I... More

There was an initial mix up when we arrived as the hotel had double booked the family room. As a family of five we were spilt into two room on different floors. Not too much to complain about though as they did admit their mistake. We managed to get in to our original room that was in the hotel over... More

Well, the pro is the location, a few minutes’ walk from Paddington and easy to get to London attractions. A few other things may be worth mentioning, concerning the owners, the room and the service. Upon arrival, the female proprietor offered me and my friends a tiny triple room (which would have involved two of us sharing a small-looking double)... More

I even can't remember how often I have stayed in the Balmoral House Hotel - with friends, husband, daughter. Furthermore I recommended the place to many people who also enjoyed staying there. For such a great location, its cleanliness and cooked breakfast one really gets value for money. Wifi in all rooms would be great in the future! I look... More

We stayed this week and found it a little worrying when we arrived to be told that we were not expected even though we had booked on late rooms. After getting to the point that we had booked there was confusion that we had not paid until i spoke to the owners son in law who then confirmed that we... More

We stayed here for the 2nd time last weekend. On arrival there was a nervous minute when the Owner said she had no vacancies and was not expecting anymore quests that day, but with a little patience and explaining that we had booked the rooms two months earlier she relented and found our reservation. The rooms are not overly large,... More

after booking into the haven hotel in sussex gardens which was like a youth hostel in bangkok .probally put up with it had i been on my own but having my wife and two young children ,seven and three we just couldnt stay three so we walked up the road to try and find an alternative as it was 21.45... More