hi i am a contractor and have worked all over the country and this is by far one of the shitist hotels ive had the displeasure of staying in, the rooms down in the basement are 4 foot under ground and they are damp!!!!!! the beds are damp when you get in them and your clothes are damp in the... More

I working not far from the hotel so its very handy. So some facts about the place !!! The owners/managers where (to me and the other lads who stopped there) very nice. So I don't know what the other reviews are talking about The rooms I've stopped in (I've stopped here a few times) have been clean and tidy and... More

Please don't stay here the staff are rude and totally unreasonable... We booked a room Wednesday for saturday and then got a garbled message sat asking us to confirm the room I rang and asked her to charge the card as we are defiantly coming (we had left) she wanted an email confirming that and instructing her to charge the... More

The staff are rude and increase the price at the last minute. Do not stay there, do not trust them. The rooms are dated and dirty, the place snalls of cheap food.

The woman who works there is the rudest woman I have ever met. She also told me that my £55 room was now £65 for no apparent reason. See previous reviews, they seem to increase the price at the last minute quite a lot. everything about the place is unwelcoming. They don't trust guests either and insist on a £20... More

I made the reservation for two weeks at the Astra Palace hotel, but actually stayed at their other hotel The Crystal Tower Hotel on Church Street Upper Norwood, which is just less than a mile away from the Astra. The single on suite room was small but adequate. The room was very clean as was the shower room with plenty... More

Stayed here with the lads when we were working in nearby Sydenham. Free car parking outside the hotel, spacious rooms with en-suite. All were very clean, well looked after, and comfortable. There is a kitchen for guests to use on the second floor with tea/coffee making facilities. The hotel is on a fairly busy road, but I sleep like the... More

At short notice I'd booked a room at the Crystal Palace Tower hotel reserved with my credit card. Next door was some larger chain (slightly cheaper), but I prefer to use the local independent places. I arrived at the Crystal Place tower to be told I had been moved to the Astra Palace, a mile away (30 minutes walk away... More

Ideally located near Crystal palace Park, parking easy and stations accessible. near Crystal Palace Park Camping too, bus straight to London. Basic b'fast "help yourself" but room recently done new. Service average