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JW Marriott Grosvenor House London

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Traveller (1695)
Room & Suite (543)
Dining (261)
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About

#277 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
JW Marriott Grosvenor House London is a landmark 5-star hotel on Park Lane in Mayfair, London, United Kingdom offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities.
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Property amenities
Parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Free wifi in the business centre
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Luxury
Languages Spoken
English, French, Russian, Arabic and 2 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
3,700Reviews91Q+A100Room tips

Reviews
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Global Fox wrote a review Yesterday
Brookshire, Texas332 contributions181 helpful votes
The art of traditional high standard inn keeping at its finest. The place exudes class and always has. Yes it’s not cheap but is value compared to some other pretenders in London. Staff are friendly, polite, experienced there when you need them unobtrusive when you do not. Cleanliness is expected and delivered. Executive Lounge is top class. The only place to stay in London. 45 years staying here and it never varies please never change.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lansi G wrote a review 16 Mar
Canonsburg, Pennsylvania59 contributions44 helpful votes
After I thought I wouldn’t be more amazed with a hotel here comes JW Marriott London to do so, such an amazing staff, Megan in reception is especially awesome, have answers for all our questions, and accommodated all we asked for. We ended up booking more days in the hotel.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Monica G wrote a review 14 Mar
2 contributions2 helpful votes
All I can say is WOW! I was attending a conference. This hotel was top notch. I felt like a rock star at every turn. They made me feel like I was the only guest. The doormen were absolutely wonderful with helping get transport. Front desk were super friendly. When I come back to London, this is where I am staying!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jasneet K wrote a review 12 Mar
1 contribution
Afternoon tea in the Park Room was the best I’ve had! Special thanks to Federico for the best service & his friendly nature. The whole team was attentive and happy to help. The afternoon tea itself was beautiful presented and views were stunning!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cheryl M wrote a review 11 Mar
Santee, California73 contributions61 helpful votes
Fortunately, we get to come to London a couple times a year. We actually had no plans for afternoon tea. The last time we were visiting we talked about the history of this hotel . Please go & experience this outstanding & 5 ⭐️ tea . The service,sandwiches,scones etc was perfection.. We added the champagne as well . 🥂 so worth it . Altay our ( server) was attentive and professional . The Manager greets you when you arrive. Actually all the staff we came into contact with were amazing .
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Make a reservation if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ParisKat wrote a review 10 Mar
Indianapolis, Indiana653 contributions149 helpful votes
My husband and I were in London for eight nights. Our original plan was to stay at Dukes Hotel the entire stay. Unfortunately, there was no hot water or heat at Dukes, so after three days and six cold shower with no end in sight, I knew that had to make a move quickly. Via the Bonvoy app, I found the JW Grosvenor House Hotel. They saved the day! There were so many lovely aspects about the hotel in addition to their consistent hot water and heat. The check-in experience was made so lovely by the incredibly friendly and professional young woman who was working that day. I saw her multiple times during our stay, and each encounter was so nice. Our room was quite large with a large bathroom. The bed was the biggest king size bed I’ve ever seen. Very comfortable. The bathroom had lovely bath products and more towels than we could use. Housekeeping was perfect. Everything was always done well. Loved the chocolates at turndown. Really appreciated the tea and coffee makers in the room. Also the robes and slippers. The lounge was quite large and well stocked. The only negative was not the hotel’s fault. Lots of guests seemed to have lost their AirPods and were listening to their phones on speakerphone. So rude. The location is really good. Quiet, yet close to plenty of shopping, restaurants, and sights. Across the street from Hyde Park. I am truly grateful for the hotel. They saved our trip. And they saved me from more freezing cold showers!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dr H Patel wrote a review 9 Mar
13 contributions10 helpful votes
The outstanding service was phenomenal!!! I have to say so much has improved at the JW Grosvenor House, I have visited on multiple occasions now and I am very impressed with the changes they have made. I huge shout out to Berkay and Mariia who make it all worth while to keep coming back. From start to finish me and my family were taken care of and they both made sure our stay was a memorable and an enjoyable one. The only hotel I would recommend when staying in London. The service the quality of food the standards were just impeccable. Thank you JW London
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gemma C wrote a review 4 Mar
1 contribution2 helpful votes
Wouldn’t stay here - I recently stayed at the JW Marriott on park lane for a 3 day conference in a pre-paid room, didn’t spend anything whilst there, only to find the hotel helped themselves to a £39 tip off my card after checkout. I also had to chase them for my money back.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from JW Marriott Grosvenor House London, Owner at JW Marriott Grosvenor House London
Responded 1 week ago
Dear K1590YPgemmac, Warm greetings from JW Marriott Grosvenor House London. We would like to thank you for taking the time to share your recent experience with us. Our guests' experience is at utmost priority to us therefore I would sincerely like to understand and look into this matter. If you could e-mail me directly from tugce.erguven@marriott.com, it would be my pleasure to look into this and provide you with answers and a resolution. Wishing you a wonderful evening, With my kind regards Tugce Erguven Senior Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stefan wrote a review 3 Mar
London, United Kingdom5 contributions2 helpful votes
Fantastic afternoon tea with great tea selection, delicious sandwiches, scones and sweets and exceptionally attentive service provided by Iryna at The Park Room at the JW Marriott Grosvenor House. Beautiful venue with large sunny windows overlooking Hyde Park. Recommend!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anchtiger wrote a review 3 Mar
Seattle, Washington311 contributions131 helpful votes
Stayed here for 1 night. Really like the location as you are about 10min Uber drive from Paddington station. I had an early arrival and was appreciative that the hotel allowed me to check in to my room so that I could roam around London for the day. The lounge for happy hour and breakfast was good and took advantage of it! It is a little on the pricey side per night. I may stay here again.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€412 - €738 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott london, grosvenor hotel jw marriott, marriott london, london marriott
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
496
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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JW MARRIOTT GROSVENOR HOUSE LONDON - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about JW Marriott Grosvenor House London
Which popular attractions are close to JW Marriott Grosvenor House London?
Nearby attractions include Animals in War Memorial (0.2 km), Mercato Metropolitano (Mayfair) (0.4 km), and Still Water Horse Head Statue (0.5 km).
What are some of the property amenities at JW Marriott Grosvenor House London?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at JW Marriott Grosvenor House London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Grosvenor House London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Grosvenor House London?
Yes, parking is available to guests.
What are some restaurants close to JW Marriott Grosvenor House London?
Conveniently located restaurants include The Park Room, Lanes of London, and Vesper Bar.
Are there opportunities to exercise at JW Marriott Grosvenor House London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at JW Marriott Grosvenor House London?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Grosvenor House London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Grosvenor House London?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to JW Marriott Grosvenor House London?
Many travellers enjoy visiting Houses of Parliament (2.4 km), Tower of London (5.4 km), and Churchill War Rooms (2.0 km).