The staff were professional, helpful and friendly... Our room was 415, it was clean, well maintained and we faced Hyde Park. It was a standard double, and also had air con or a choice of opening the window. It was a king size bed that could be split into two if we wanted. It was comfortable and clean. The bathroom... More

We were in London to celebrate my wife's birthday and asked for a room overloking the park. The very helpful ladies on Reception gaved us an upgrade room on the 8th floor with a great view - all the way from Canary Wharf, past The Shard, The London Eye, Ally Pally, Battersea Power Station and The Albert Hall to (through... More

It was our first trip to London, stayed in this hotel for one night. I really liked the room with huge panoramic window to Kensington Gardens and king size bed! Was not so pleased with restaurant. We were expected something different, food very standard, dessert was too small, tiny! Design is too standard. But in overall we enjoyed our staying.... More

Stayed here for 1 night and found the experience to be a delight from start to finish. Check in was a real pleasure with the check in staff being very friendly and highly professional. The rooms I think have been re-modelled fairly recently and this has been done to a very high standard. We were given a wonderful room that... More

My daughter and I (40 and 68) spent 8 days at this hotel and I have nothing but good things to say about it. The room was very comfortable (we had a standard double) and clean. It is comparable in size to other European rooms. I would certainly recommend this hotel. The staff was very friendly and professional. We did... More

Our experience with this hotel was not positive and we would not choose to stay here again. We stayed 8 nights in April 2013 Pros • Check in was quick • Great location. Very close to the Queensway and Bayswater tube stations • Lots of shops, ATMS, restaurants and pubs in walking distance • Directly across from Kensington Gardens, so... More

We recently stayed overnight here as part of a London visit deal. The hotel was smaller than others we have stayed in but it was very well appointed and we had a lovely refurbished modern room. We found the staff to be friendly and very helpful. The bar was not overpriced and the breakfast was comprehensive and of a good... More

Normally I stay at a different hotel but they were booked so I had to go looking. Finding the Thistle Kensington Gardens looked ok but I was a little apprehensive. I was pleasantly surprised by the service, amenities, breakfast and the cleanliness of the rooms. I am a tall man and in London I have had to deal with small... More

Travelled down for a work trip. Hotel is nice and central for Oxford Street, 15 minute walk, hyde Park and Kensington Gardens. Receptionist was very polite and dealt with check in efficiently. Room and bathroom small but perfectly formed. One of the best showers I have had in any hotel although no bath. Breakfast was buffet style with all the... More