Unfortunately had to stay here with a group. If you don't mind many inconveniences stay here. We requested 1 double bed and received 2 single beds that are terribly uncomfortable. Rooms were very small and barely had space for our luggage. The rooms haven't been updated since the early 1990's. Seriously the TV on the wall was from 1991 and... More

Although this hotel is well located, that is the ONLY thing it has going for it. Well location and clean sheets. The rooms are impossibly small. Very few electrical outlets, of which not all work. The floors creak beyond on belief. Some room doors cannot be latched when closed. You have to turn in your room key every time you... More

Arrived in reception for check in and it seemed we were an inconvenience to the male receptionist, he gave us our room key which was in the basement level. The hall leading to the room was dark and run down. Met a helpful chambermaid who directed us to our room and opened the door to find a twin room. We... More

Stayed at this hotel for one night B&B booked through LateRooms. It was nice and clean and a good size room with bath/shower. The carpets in my room were well worn but other than that it was clean and serviceable. I would have been very disappointed if I had paid the full hotel rate of £100 for a single room,... More

The hotel looks nice when u enter but the room is not nice at all.the carpets smell the bed shakes and the you can hear the noises from the other rooms.its a very old hotel.only the location is good only a two minute walk from paddington station.lots of restaurants around but would not recommend it.although the staff was very courteous... More

Nice location.We arrived at reception,very smart.The receptionist,very pleasant.Unfortunately we were then given the key to room g16 in the basement.Unbelievable!The smell of mould,the filthy threadbare carpet,the divan beds looked as if they had been found on a skip,the bases were black with dirt.We were not brave enough to look at the mattresses,the bedcovers looked like old army blankets.Then we looked... More

Was a bit apprehensive about staying at this hotel after reading the reviews but was pleasantly surprised. The room was spacious and clean but very dated and in need of new bed throws and a shower head! Negative point room was very cold so went to reception to complain my radiator wasn't working but the guy said the heating was... More

Hotel's location near Paddington is convenient. Several places to eat around it within walking distance. Overall the hotel was OK, price was on the low end, staff was friendly, hot shower, and clean room - but definitely the rooms are well pass their useful life and show excessive wear and tear!

While hotel is nicely located around a little green park, the service left us feeling very cold. Before arrival, email query regarding luggage storage was not responded (sent several days before travel). Upon arrival we found that instead of the double room we had booked, we had been given a twin. As we returned to reception to get this rectified... More