Hotel was ok. Not the greatest. Looks grand on arrival, but after checking in and getting to our room I thought the windows were open as it was so noisy, they weren't.....and the noise never stopped as we were above a pub too. Rooms were clean, but had a leaky toilet, Didn't realise until I stepped in it first thing... More

The Imperial Hotel is a large hotel and met our basic needs for an overnight stop - it was a clean, quiet room with a comfortable bed and a decent bathroom. The room had heating but no air conditioning. The coffee and tea at breakfast was awful and the toast was cold and limp. As expected for a large hotel... More

Stayed at the Imperial while on a short break to London. Room basic but very clean and comfortable. Nice bathroom with fresh towels each day. We had a room overlooking courtyard which was quiet. Public areas nice. Staff very friendly and helpful. We arrived early but they let us have our room early. Booked tickets with the hotel for trips.... More

PROs: Location and proximity to the British Museum and some sweet restaurants. Clean room with view of Russell Square. Very friendly and helpful staff. Close to the tube (Piccadilly Line). Close to Euston Station, with some nice places for drinks and dinner along the way. CONs: One of the worst breakfasts I have ever had. It was inedible, down to... More

Recently stayed with my sister while we took in a special exhibition at the British Museum along with a show(Billy Elliot). Overall the experience was good, all the staff were extremely polite and helpful, room overlooking the courtyard was spotless with clean sheets and towels daily. O.K.the tea and coffee provided in the room were basic but I never travel... More

Agree that the check-in process was a little odd, and the locking system on the doors was not, the most modern, however the room was very clean and tidy, the breakfast tasty (perhaps less choice for vegetarians), the location was perfect for our weekend in London and the staff were friendly enough. Can't comment on the traffic noise level as... More

This was a one night stay after attending a function locally. The check in is a bit odd - you got to the reception desk and register and then got to the Porter to get your key which is attached to a long metal rod. Not sure why! The room I had was unwelcoming and noisy - a great view... More

Stayed at this hotel with 2 friends for 3 nights recently. Overall , excellent value for money. Nice outlook from our rooms and very convenient for exploring the sights of London. Staff were polite and helpful. Rooms were clean and warm with clean towels etc. dailly.

I have stayed in 4 of their hotels, this one being the latest. This is supposed to be their flagship hotel. All of the hotels I have stayed in need seriously updating and money spent on them (worst of them The County, which is another story). For what their standard rate they charge, even if you can get slightly cheaper... More